Booking a ticket for the coach

How can I purchase my bus ticket?

 
CheckMyBus Support BookingAre you looking for more information about purchasing your bus ticket? Do you want to get more information about special offers or discounted prices for the intercity bus? Or would you like to know if children are allowed to travel alone, how expensive a child ticket will be and if there is a discount for seniors or people with a disability available?
 
With CheckMyBus you’ll learn about how you to purchase a bus-ticket and what you need to know in case of a cancellation or a rebooking. We’ll tell you how you’re going to receive your ticket, either per e-mail or per message to your Smartphone.
 
Send us your comments and questions – We’re here to help!
 
 
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Booking a Coach Ticket

Intercity bus travel has gained enormous popularity in recent years, which is due to the optimisation of the vehicles themselves, of their on-board features (including free WiFi and power sockets) and of the convenient accessibility of bus tickets online. You can use the internet to compare providers and to find the cheapest bus ticket and it will only take a few clicks.
 
Online booking:
Booking a ticket for the coachPurchasing a bus ticket online has many advantages. You can take your time to compare many offers and also sleep on the matter before actually booking a ticket. The CheckMyBus search engine will help you to get the best offer by giving you access to a lot of information, such as the current prices, the points of departure, the travel time or the comfort features offered by the different coach companies. Once you click on “View Deal” you’re automatically redirected to the provider’s website where you can complete the booking. Apart from the convenience, there’s another big advantage of purchasing your ticket online: The online fares tend to be cheaper. Some companies, such as National Express and Eurolines UK for example, offer special deals – so-called funfares – which are only available if you book online and allow you to save a lot of money. Another thing is promo or discount codes: If you happen to find one, you can usually only redeem it during the online booking process. Also, there’s no way you can lose your ticket if you book online: The confirmation will be sent to you via e-mail and most companies accept e-tickets nowadays. So simply go to your e-mail-programme, access the mail and show it to the conductor. Sorted!
 
Purchasing a coach ticket offline
If you don’t like purchasing a bus ticket online, you can also get one at a larger bus station. However, funfares will not be available there and you might be asked to pay an additional service charge. The same holds true for purchasing a ticket directly from the bus driver. This is also a bit risky since the bus might be fully booked and you might have to wait for a later one or cancel your journey. Some coach companies also offer hotlines so that you can buy your ticket via telephone.
 

Easy payment

Paying for your bus ticket is basically as easy as shopping on amazon. The most common means of payment is the credit card, which is accepted by the majority of the bus providers. In addition to that and in order to give customers a greater variety of options, larger companies such as National Express, FlixBus and Terravision also accept PayPal.
 

Discount, voucher and special condition

Due to fierce competition on the intercity bus market in the UK, most of the bus providers offer low-cost and attractive coach tickets to popular destinations such as London or Manchester with a wide range of promotions. The forms of deals range from £1-tickets, which are frequently available from megabus, funfares or promo codes. These special deals can mostly be acquired via online booking. Here’s an overview over how to save money when going by National Express, Eurolines, megabus or Terravision:
 

Bus Provider Discount Policy and Special Deal
Eurolines UK
  • Eurolines Discount Card: 25% off standard, flexible and peak tickets
  • Funfares: lowest priced tickets. Online only
  • Baby: 0-3 years old, free. Adult accompaniment is required
  • Child fares: 3-12 years old. Proof of age is required
  • Adolescent tickets: 13-25 years old
  • Senior discount: small reduction on standard ticket price
  • megabus UK
  • Baby: 0-3 years old, free. Adult accompaniment is required
  • £1 trip offered frequently through online booking
  • Discounts for students who are members of national union of students (NUS or NUS extra)
  • Scottish Entitlement Card holder: free coach trip within Scotland
  • National Express
  • Baby: 0-3 years old, free. Adult accompaniment is required
  • Child fares: 3-16 years old. Proof of age is required
  • Funfares: lowest priced tickets. Online only
  • Discounts for students who are members of national union of students (NUS or NUS extra): 25% off the standard ticket price
  • Young Person’s Coachcard (16 to 26 or full time student): 1/3 off the standard ticket price
  • Disabled Persons Coachcard: 1/3 off the standard ticket price
  • Senior Coachcard (over 60): 1/3 off the standard ticket price
  • Family Coachcard: Free bus travel for children, but adults and children must travel together.
  • Scottish Entitlement Card holder: free coach trip within Scotland
  • E-voucher
  • Terravision
  • Cheap deals are frequently offered for online booking
  • No booking fee
  • E-voucher (6 months valid)
  •  

    Lost tickets

    Tickets are very important to get on the coach. Please note that if your ticket that is purchased from a ticket office or at a station is lost or stolen, most of the times you’re required to purchase a new one. However, if you delete your e-ticket by mistake and still know your ticket number you should be able to request a new one per e-mail.
     

    Cancellation and modification of the booking

    The conditions for changing a reservation or cancelling a ticket differ from company to company. Here’s a detailed overview over the different policies, which helps you make the right choice:
     

    Bus Provider Cancellation Policy, Changing a Booking and Refunds
    Eurolines UK
  • Changing dates costs£5. Plus, a price difference has to be paid based on the current price.
  • Funfares are extremely low-cost. It’s recommended to buy a new funfare ticket rather than to change the date. Plus, funfares are non-refundable.
  • Coach trip can be modified by calling 08717 818177 (0044 8717 818177 from overseas) 24/7 prior to travel.
  • Tickets purchased online or via telephone can be cancelled by calling 08717 818177 (0044 8717 818177 from overseas) 24/7.
  • Tickets purchased in ticket offices are required to be returned to where the purchase is made.
  • Not every ticket can be refunded.
  • megabus UK
  • Changes must be made 24 hours prior to departure.
  • Changes can conveniently be made online.
  • Procedure fee is £1. Ticket difference will be charged based on current price.
  • Refund not available.
  • National Express
  • Cancellation must be made 72 hours prior to departure.
  • Not every ticket type is refundable.
  • Changing dates requires £5. Plus, a price difference has to be paid based on the current price.
  • Original ticket must be presented before boarding the coach with amendment reference quoted.
  • Flexible fare add-on entitles to a full refund 24 hours before departure.
  • For cancellation or amendment, passengers can resort to National Express Customer Contact Centre online or 03717 818181 (0044 3717 818181 from overseas) 24/7.
  • Please have your ticket number at hand when making any changes or asking for a cancellation.
  • In case of a flight delay, a later departure may be provided. Amendments of any kind are charged £5 plus ticket price difference.
  • Terravision
  • Modification of travelling date can be made at least 24 hours prior to departure.
  • Terravision tickets are non-refundable.
  • For further info, passengers can contact Terravision via e-mail: customerservices(at)terravision.eu
  •  

    78 thoughts on “Booking a ticket for the coach

    1. Hi
      I booked my ticket to munster Germany from London Victoria on 6 oct at 0830 this morning with booking no 8048530283 , but I haven’t received any email back with eticket

      1. Dear Habib,

        Thank you for your message. Please note that CheckMyBus is an intercity bus search engine, and does not dispense or track tickets. To resolve this matter, we suggest directly contacting the provider you booked your ticket with. If you have any further questions, please feel free to get in touch again.

        Kind regards,
        Your CheckMyBus-Support

      1. Dear Janet,

        Once you click “view deal” and are redirected to the bus provider’s webpage to book the ticket, you can usually add people there. This does depend on the provider, however. If you require any more information, please let us know through which provider you are trying to book your tickets with, and we will gladly look into this further.

        Best regards,
        Your CheckMyBus Support

    2. I am traveling from Catania Airport to Syracuse on 19 Sept and am trying to buy bus tickets online but cannot find any links. Can you please help?
      Kind regards,
      Mike

      1. Hello Mike,

        Thank you for your question. When you book your ticket through Interbus, you must select your desired route on the company webpage and then click on the company link. This will direct you to an information request form which you must fill out to complete the booking. If you have any further questions, please feel free to get in touch again.

        Best regards,
        Your CheckMyBus Support

    3. I will be traveling to Catania Airport from the UK on 22nd September. Due to arrive at 12.20 and I wish to book bus travel onto Ragusa. First of all, is it necessary for me to book in advance? also which time would be the best to book as I am not sure if the plane will be on time or how quickly I will clear the airport. Awaiting your reply
      Kind Regards

      1. Dear Yvonne,

        Thank you for using our intercity bus search engine. We strongly recommend booking your trip in advance. This will allow you to get the best rates when purchasing your tickets, and makes it easier to guarantee a seat before the bus is fully booked.

        If you’re arriving at the Catania Airport at 12:20, the next available bus leaves for Ragusa at 13:10. If you’re unsure whether or not the plane will be on time and want to make sure that you catch your bus, you can also book for 14:10 since there is a bus to Ragusa every hour until 18:10.

        Should you require any further help, please feel free to contact us.

        Best regards,
        Your CheckMyBus-Support

    4. Hi we want to go Cheshire oaks ellemere port on 17th September Sunday 8.00am and come back on same day at 6pm where are your coach station based in and how much will our tickets be for two Adults thanks.

      1. Dear Nasreen,

        Thank you for your message. Please note that CheckMyBus is an intercity bus search engine, and that we don’t sell any tickets. You can use our service to find an appropriate connection for your trip on September 17th, and once you find it, you’ll be redirected to the website of the bus provider, where you’ll be able to purchase tickets.

        Best regards,
        Your CheckMyBus Support

    5. Hi I will be travelling to Ireland using National Express and will arrive into Dublin at approx 6.00 am. I need to get to Westport. I have used your search engine and it suggests a coach going to Ballina. Please could you confirm that this goes through Westport before I book these tickets.

      Thankyou

      1. Hi Nicola,

        Thank you for using CheckMyBus intercity bus search engine. Unfortunately, there doesn’t seem to be a direct bus connection from Dublin to Westport, only from Dublin to Ballina, which doesn’t ride through Westport.

        Since the bus connection is not available, you might want to consider using the train, since there is a direct rail connection from Dublin to Wesport.

        Best regards,
        Your CheckMyBus Support

    6. Hello, I booked 2 tickets for travel from Rijeka to Venice on August 7th and it turned out that your website double booked me onto the same bus and I was charged twice on my credit card with two separate booking confirmations: WYFJFB and Q18KQS Could you please get in touch with me about this matter. Thank you

      1. Dear Jessica,

        We are sorry for the inconvenience you’ve experienced. Please note that CheckMyBus is an intercity bus search engine. We do not sell any tickets directly and while browsing you are redirected to the website of the bus provider company, where you can make the purchase.

        We recommend you contact the bus provider directly for further support on this issue. Please look in the confirmation emails for the support contact details for the bus provider company from which you’ve purchased these tickets.

        Best regards,
        Your CheckMyBus Support

    7. I am scheduled to arrive at Biarritz on 31/7/17 at 17.35 travelling to San Sebastian. Should I book in UK before travel and if so who should I book with. Also I wondered if my bus/coach would be valid if my flight is delayed.

      1. Dear Patricia,

        we kindly suggest booking your bus in advance, because otherwise you don’t have any guarantee to get on the bus. The tickets booked online in advance mostly are cheaper than the tickets you buy on the bus. If your flight is delayed, the bus won’t wait. In this case you have to cancel your ticket and buy a new one for the next bus. We recommend booking a bus, that leaves a bit later, so that you have enough time to collect your luggage and even a little extra time for some delay. What company you choose, is not that important, every company should offer you a good service. Choose the bus with the best time for your needs and a good price.

        Should you require any further help, please feel free to contact us. We wish you a comfortable and punctual journey to Cardiff.

        Best regards,
        Your CheckMyBus-Support

      1. Dear Julian,

        in our search engine we only show one-way-tickets, you have to add your return trip in the booking process or book two separate tickets.

        Best regards,
        Your CheckMyBus-Support

    8. Hiya
      I’m trying to book a megabus from Victoria to plymouth rto
      From fro 30 to mon
      But I can’t find how to add more than one passenger as we’re a family of 2 adults and 2 kids
      Also can u take bikes
      Thanx so much
      Ms Andrews

      1. Hello Jo,

        Once you have found a good connection and click on “View Deal”, you will instantly be redirected to the respective company’s website – in your case megabus. This is where you can change your travel details, i. e. add more passengers, and complete the booking.

        Best regards,
        Your CheckMyBus-Support

    9. i have done a payment of GBP 18.10 using my credit card of ICICI BANK, India , (blanked out for privacy reasons) at National Express for travel on 28th June from Birmingham to Heathrow , 8.25 AM bus.

      The payment has been debited from my card but i have not received any confirmation email from your site or any e-ticket.

      Please pass this message to your technical team to sort the matter at the earliest.

      I shall appreciate your quick reply.

      1. Dear Vinay,

        Please note that CheckMyBus is a search engine for intercity buses. Once you have found a good offer and click on “View Deal”, you are automatically redirected to the respective company’s website, in your case National Express, where the booking is completed. We at CheckMyBus have no access to any booking data. We therefore recommend getting in touch with the National Express support team directly to ask them to resend the booking confirmation. There’s a contact form to be found on their website or you can phone them: 0871 781 8181.

        Best regards,
        Your CheckMyBus-Support

    10. Hi there,
      I mistakenly bought a ticket for June 15 instead of July 15 on the Oxford to Heathrow Terminal 5 route with the Oxford Bus Company. Can I change the dates, please?
      Thanks
      Ioana

      1. Dear Ioana,

        In general, you can cancel your Oxford Bus Company trip up to 48 hours prior to the scheduled departure. In order to do so, you need to get in touch with the company directly. You can reach them at info(at)oxfordbus.co.uk. Unfortunately, according to their Terms and Conditions a minimum administration fee of £5 applies.

        Best regards,
        Your CheckMyBus-Support

    11. If i were to miss my National Express bus from Heathrow to Cardiff due to flight delay, will I have to purchase a new ticket or incur a penalty if I want to take al later bus?

      1. Dear Devan,

        To ensure you get on the bus in time, we kindly suggest you book a trip leaving 90min after your estimated arrival for passport control and luggage collection etc. If your flight is delayed, you’ll need to contact National Express’ staff to amend the ticket, which normally causes an amendent fee, plus the excess fare for the new ticket and seat. In your case, if you know your flight will be most likely to be delayed, maybe you should book the one at 9:40 pm.

        Should you require any further help, please feel free to contact us. We wish you a comfortable and punctual journey to Cardiff.

        Best regards,
        Your CheckMyBus-Support

    12. 2 X ADULTS
      1 X 20KG BAG
      Glasgow – Manchester airport
      Flight – man – naples
      06.00am flight

      RETURN
      08.07.17
      10.50 am FLIGHT
      Arrival 13.00pm

      can you advise the best possible options for travel+ prices.
      many thanks

      1. Dear Stephen,

        Thanks for your inquiry at CheckMyBus. We kindly ask you on which day your outbound travel will be?

        For better results, we suggest you check out our search engine. Simply type in the destinations and dates you’d like to travel, and choose the deal that suits you best from the search results list and click “view deal”, you’ll be redirected to the payment page to finish the online booking.

        Should you require any further help, please feel free to contact us.

        Best regards,
        Your CheckMyBus-Support

    13. It would be very helpful if the booking would happen 6 hrs 2 days trying to book tickets it’s disgusting page error

      1. Dear Samantha,

        Which connection exactly are you trying to book? Please also note that CheckMyBus is a search engine with which you can compare the offers of numerous providers. After you click on “View Deal” you are automatically redirected to the respective company’s website. If the error appears there, we would recommend you get directly in touch with the bus company.

        Best regards,
        Your CheckMyBus-Support

    14. Hello,

      I would like to book a return ticket from Munich international airport to Kaprun in Austria on your homepage. I have found it from Munich international airport to Kaprun, however it seems like it doesn’t exist the other way? Why is that? Is it not possible to book from Kaprun to the airport with you?
      The dates are: ticket down 21/07 in the morning, ticket back home: 23/07 in the afternoon.

      Thank you very much for your reply in advance!

      Best regards,
      Hannah

      1. Dear Hannah,

        Unfortunately, there is no bus connection from Munich Airport to Kaprun. If a user activates our search and there are no buses available we display alternative modes of transport, in your case train connections. Still, however, there is no direct one but you can take a train from Munich central station (which you can easily reach from the airport via public transport) to Saalfelden, which is only a few kilometres from Kaprun.

        Once you have found a good train connection, all that’s left to do is to click on the “View Deal” button. You’ll then be redirected to the page of the provider where you can book your ticket. This is also where you can change your travel details, i. e. add more travellers or a return journey.

        Best regards,
        Your CheckMyBus-Support

      1. Dear Anne,

        The connection from Glasgow to Carlisle is operated by National Express. You can use CheckMyBus to compare prices for the route of your choice. Once you have found a good connection, click on “View Deal”. Then you will instantly be redirected to the respective bus company’s website, where you will find a little button saying “Edit my journey”. Simply click there to add more passengers, kids or seniors. After you selected seniors, discounts will be shown to you. Please note that some routes and tariffs are excempt from reductions.

        If you have further questions, please feel free to get in touch again.

        Best regards,
        Your CheckMyBus-Support

    15. I booked for the 19 from Huddersfield to London with return on the 23th. I haven’t received any email from you yet. I’m looking forward to hearing from you.

      1. Dear Manuela,

        Please note that CheckMyBus is a search engine for intercity buses, with which you can compare the offers of numerous providers. As such, we don’t have access to any booking details. The trip from Huddersfield to London is operated by megabus or National Express. We recommend you get in contact with the coach company directly and ask them to resend your booking confirmation or e-ticket.

        Best regards,
        Your CheckMyBus-Support

    16. Hi team, we want to go from Edinburgh to Arnwick in August. We want to buy 4 return tickets in advance. How can we do that the best way? maybe we does not understand it very well.
      Because it seems we have to book for 2 tickets per person. Like from Edinburgh to Arnwick and one from Arnwick to Edinburgh.
      Is it also possible to book for 4 persons or do we have to book for each of us apart? thanks for your answers.
      family De Vries – The Netherlands.

      1. Dear Berthel,

        You can use CheckMyBus to look for the route of your choice. Once you have found a good connection and click on “View Deal” you will instantly be redirected to the respective bus company’s website where you can complete your booking. This is also where you can amend your travel details, i. e. add more passengers or a return journey.

        The connection from Edinburgh to Alnwick is operated by National Express. After you’re redirected you will find a little button on their page saying “Edit my journey”. Simply click there to add more passengers and there’s no need to book individual journeys.

        If you have further questions, please feel free to get in touch again.

        Best regards,
        Your CheckMyBus-Support

    17. I am trying to get a price for 2 adults and 2 children leaving on the 19th june leaving from glasgow bus station travelling to manchester airport and returning on the 4th july.

      Thanks
      kellyanne

      1. Dear Kennyanne,

        Thank you for your request. In order to book your ticket you have to fill in the origin and destination of your journey in our search engine. Also add the date of your travel and click on “Find now”. You’ll then be shown all available buses. In your case, National Express offers tickets from Glasgow to Manchester Airport starting at around £15. Simply pick the one that suits you best and click on “View Deal”. You will then be automatically redirected to the respective bus company’s website, where you can book your ticket and also add the tickets for additional family members. This is also where you can add your return journey.

        Best regards,
        Your CheckMyBus Support

      2. Hello! I would like to book tickets but all my tries are in vain(( every time when I press view deal an error 500 appears and I can do nothing ( what should I do? Thank you.

        1. Dear Marianna,

          which connection an time in particular are you looking for? It could that the bus provider in question is experiencing some technical problems, in which case we’d recommend trying at a later point in time. If the error still occurs, please get back to us so that we can take a closer look at it.

          Best regards,
          Your CheckMyBus-Support

      1. Dear Bea,

        Thank you for your request. National Express offers tickets from Sheffield to Derby starting at around £4. Unfortunately, trips with National Express are not included in the bus pass. Please, do not hesitate to ask again if you have any further questions.

        Best regards,
        Your CheckMyBus Support

    18. Hi
      I’ve tried a few times to book a bus from Heathrow t3 to truro and have not had an email to confirm anything?
      I’m hoping I’ve not paid for 2 or more tickets I won’t need because I’m travelling alone.
      I’m looking to get on the bus from 130 pm on 10 march
      My name is Jamie clegg.
      I’m a little worried I may have paid for more than 1 ticket and it’s in a few days so I want to confirm I’m on it
      Thank you

      1. Dear Jamie,

        CheckMyBus is a search engine, which allows you to compare different coach operators. Therefore, we do not have access to bookings. We would recommend directly getting in touch with National Express. They will be able to ratify if you already booked your ticket. Should you have any further queries, please do not hesitate to ask again.

        Best regards,
        Your CheckMyBus Support

    19. Dear Sir:
      I has paid ticket for bus from Frankfurt to Wertheim village 4, March morning at 9:30. But I didn’t get any information for such booking. Can you please help to check whether there is problem or not. Waiting for your reply. Yang Yan

      1. Dear Yang,

        CheckMyBus is a search engine, which allows you to compare the offers of different bus providers. Since the actual booking process takes place at the bus provider’s website, we do not have the possibility to see the details of your booking. We hope you managed to get the necessary information and that you had a nice trip.

        Best regards,
        Your CheckMyBus Support

    20. I want to book my bus ticket from Coventry pool meadow bus station to heathrow airport,terminal 5 and back to Coventry.

      1. Dear krishna,

        in order to book your ticket you have to fill in the origin and destination of your journey in our search engine. Also add the date of your travel and click on “Find now”. You’ll then be shown all available buses. Simply pick the one that suits you best and click on “View Deal”. You will then be automatically redirected to the respective bus company’s website, where you can book your ticket. This is also where you can add your return journey.

        Best regards,
        Your CheckMyBus Support

    21. Hi, I am trying to book a bus journey for my son to travel on Saturday 26th August from Kennicraig in Scotland to Glasgow (preferably the airport). If there is no bus, as I can’t find the timetable, then is there a bus that leaves on Friday 25th August?
      My telephone number is (blanked out for privacy reasons), and I would be really grateful if someone could contact me and let me know if this is a possibility. Thank you

      1. Dear Sophie,

        National Express offers three daily trips from Kennacraig to Glasgow Buchanan Bus Station. The buses depart at 9:27, 12:27 and 17:59. Unfortunately, however, tickets for trips in August are not available just now since intercity buses can only be booked about three to four months in advance. We recommend you check back at a later point in time. Tickets should then be available and you can easily find them with our search engine.

        Best regards,
        Your CheckMyBus-Support

    22. Is it possible if I book a ticket to travel from Heathrow on the 28th at 12am my flight is due to arrive at 9.15pm if I arrive early and I make it on time for the 10pm bus to Coventry from Heathrow terminal 2, can you tell me if it is possible foe me to travel with my ticket or will I have to book a new ticket completly. If you could let me know as soon as possible I would be extremley greatful.

      Kind Regards,

      1. Dear Linda,

        Thank you for your inquiry. That will depend on the company you booked your tickets with. If you let us know the name of the company, we might be able to assist.

        On the other hand, please, note that CheckMyBus is a search engine for bus travel. As such, we help you to compare prices and features from different providers and have no access to individual bookings.

        Best regards,

        Your CheckMyBus Support

      1. Dear Elizabeth,

        Thank you for your inquiry.

        Which bus company would you like to travel with?

        Please, note that CheckMyBus is a search engine for bus travel. As such, we help you to compare prices and features from different providers.

        Best regards,

        Your CheckMyBus Support

    23. I want to book a journey from Dublin to London Victoria, the site seems to accommodate an outward journey but not a return. Can you help please,

      1. Hello dora,

        once you have found a suitable journey from Dublin to London Victoria on CheckMyBus and you click on “View Deal” you are instantly redirected to the respective coach company’s website to complete your booking. In this next step you can also add the return journey or change further details such as the number of passengers.

        Best regards,
        Your CheckMyBus-Support

    24. I wonder can you help me – I’m arriving from Shannon into Stansted in the morning approx. 8.35am and need to take a bus into Liverpool Street Station – have arranged to meet a friend there approx. 10am (ish). Can you advise best price and bus for tomorrow – I will need a return journey please for return to Stansted next Monday 13th – leaving around 3pm from LSS. Thank you for your help – look forward to a prompt reply.

      1. Hey Mary,

        sure we can help you. There’s a bus leaving Stansted at 8:55 and there’s one at 9:15 (if you want to allow for a bit more time). The first one arrives at Liverpool Street Station at 10:10, the second one at 10:30. At the moment, the first bus can be booked for £8, the later one for £10. Both are offered by National Express.

        For the return journey, there’s a bus available leaving Liverpool Street Station at 15:00, which costs £6 and arrives at Stansted at 16:15. A later bus leaves at 15:20 and arrives at the airport at 16:40. This bus costs £6 as well at the moment.

        You can find all available connections with our search function. A hint: Since there’s many stops available in London, you should type in “London Liverpool Street Station” and then change the radius to 5 km. This will help you get a better selection of appropriate buses.

        Best regards,
        Your CheckMyBus-Support

      1. Dear Anne,

        the connection from London to Bielefeld is operated by Eurolines and includes crossing the channel. Only an administration fee of about 4 Euro will have to be paid on top of the displayed price.

        Best regards,
        Your CheckMyBus-Support

      1. Dear Gaby,

        the coach company National Express offers daily connections from Derby to Heathrow Terminal 5. You can find all available buses by using our search function. Please note that some of the connections require a change in Birmingham.

        Best regards,
        Your CheckMyBus-Support

    25. hi, i booked 2 tickets to Birmingham from ghent, wednesday the 28the can you please email me my details as my mail removed all emails … otherwise i have problems if i cant remembers times ect …
      thank you very much

      1. Dear Nele,

        CheckMyBus is a search engine, which allows you to compare the offers of different bus providers. Since we do not operate the journeys ourselves, we have no possibility to check booking details. The journey from Birmingham to Ghent is conducted by the bus company megabus. You can either contact them via phone at +44 141 352 4444 or send an email to enquiries(at)megabus.com.

        Best regards,
        Your CheckMyBus-Support

    26. I always use checkmybus.com services to travel ,it is a formidable website.

      I have booked one ticket from paris to munich and one return munich paris.
      07/07/2015 return 09/07/2015 from Postbus that checkmybus researched for me,i never traveld with this company .

      I have to cancel my treap so i tried to contact PostBus

      In their policy you can cancel or change 12 hours before the departure , i tried to do so , but it is impossible to contact their customer service .

      when i try to call their custumer service their line is always busy and they do not answer to emails and fax.

      Can you help me to reach them?
      Best Regards
      Best

      1. Dear Taoufik,

        First of all, thank you for your positive feedback!

        As you already mentioned, you will need to contact Postbus directly to cancel your booking 12 hours before the departure. Their customer service should be reachable from 6 am to 10 pm under +49 1806 972797 or via e-mail: info(at)postbus.de.

        Best regards,
        Your CheckMyBus-Support

          1. Dear Taroufik,

            We are really sorry for the inconvenience. However, please note that since we are a bus search engine, we are not directly involved in the booking process. Therefore, we can only refer you to Postbus’ customer service once again. We recommend you to contact Postbus by mail.

            Best regards,
            Your CheckMyBus-Support

    27. Hello, I just bought a ticket from Groningen to Bremen airport with the public express line on 8th of July at 18:15, but I haven’t received it. What should I do to get it?

      1. Dear Adamantia,

        Please note that CheckMyBus is a bus search engine. Once you decided which bus trip to book, you will be forwarded to the bus company’s website.

        Therefore, in case you encounter any problems with your booking, please directly approach Public Express either by phone: 00800 – 4678 25 42 or via e-mail: info(at)publicexpress.de.

        Best regards,
        Your CheckMyBus-Support

    28. Please i need to rent a bus from Budapest to Munich on the 21st of July which can carry up 20 passengers although we are 16 only.

      so please supply me with the price details and also for the 50 passengers buses.

      THANKS IN ADVANCE,

      1. Dear Hady,

        The route from Budapest to Munich is currently operated by Postbus in cooperation with Eurolines Germany. The bus is departing at 7.30 pm in Budapest and arriving at 6 am in Munich the next day.

        Since it is possible to get a group offer from the bus companies in general, we would suggest you to directly approach Eurolines Germany regarding your inquiry.

        Best regards,
        Your CheckMyBus-Support

    29. i need a bus ticket from grodno to warsaw
      may i can get it
      please tell me the requirements you need for me because iam not eu citizen
      but student at grodno state medical university

      1. Dear Hassan,

        Ecolines is actually the bus company that rides from Grodno to Warsaw. For booking the bus ticket, a valid credit card is required – but also PayPal is allowed.

        How to find the bus ride? Simply enter your departure and arrival destination, choosing the right day in the calendar form. By clicking on “View Deal” you’ll be forwarded to the bus companies’ website for making the reservation at.

        Best regards,

        Your CheckMyBus-Support

    30. Hi team,
      i need a bus ticket from munich to nuremberg, on 13th Feburary. Am on schengan visa. Request to help me with ticket booking

      1. Dear praneeth,

        Concerning your inquiry for the bus connection Munich – Nuremberg on Feb, 13th there are many availabilities. Just enter your departure and arrival destination and choose the right day in our calendar form. You’ll see that our search engine machine will show you all available bus companies just within a sec.

        You’ve found the ride that suits you best? By clicking on “View Deal” you will be forwarded to the bus companies’ website for making the reservation at.

        Concerning the payment modalities, we’ve found the following information for you: BusAndFly states that payment can be made by bank transfer or in cash before boarding. FlixBus indicates the following payment modalities: PayPal, MasterCard, Visa, American Express, SOFORT Überweisung (transfer). MeinFernbus indicates these payment modalities: PayPal, MasterCard, Visa. With BerlinLinienBus you will have the following possibilities: Credit card, GiroPay, PayPal, SOFORT Überweisung (transfer).

        Best regards,

        Your CheckMyBus-Support

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