Booking a ticket for the coach

How can I purchase my bus ticket?

 
CheckMyBus Support BookingAre you looking for more information about purchasing your bus ticket? Do you want to get more information about special offers or discounted prices for the intercity bus? Or would you like to know if children are allowed to travel alone, how expensive a child ticket will be and if there is a discount for seniors or people with a disability available?
 
With CheckMyBus you’ll learn about how you to purchase a bus-ticket and what you need to know in case of a cancellation or a rebooking. We’ll tell you how you’re going to receive your ticket, either per e-mail or per message to your Smartphone.
 
Send us your comments and questions – We’re here to help!
 
 
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How do I book a Ticket for the Coach?

Intercity bus travel has gained enormous popularity in recent years, which is due to the optimisation of the vehicles themselves, of their on-board features (including free WiFi and power sockets) and of the convenient accessibility of bus tickets online. You can use the internet to compare providers and to find the cheapest bus ticket and it will only take a few clicks.
 
Online booking:
Booking a ticket for the coachPurchasing a bus ticket online has many advantages. You can take your time to compare many offers and also sleep on the matter before actually booking a ticket. The CheckMyBus search engine will help you to get the best offer by giving you access to a lot of information, such as the current prices, the points of departure, the travel time or the comfort features offered by the different coach companies. Once you click on “View Deal” you’re automatically redirected to the provider’s website where you can complete the booking. Apart from the convenience, there’s another big advantage of purchasing your ticket online: The online fares tend to be cheaper. Some companies, such as National Express, offer special deals – so-called funfares – which are only available if you book online and allow you to save a lot of money. Another thing is promo or discount codes: If you happen to find one, you can usually only redeem it during the online booking process. Also, there’s no way you can lose your ticket if you book online: The confirmation will be sent to you via e-mail and most companies accept e-tickets nowadays. So simply go to your e-mail-programme, access the mail and show it to the conductor. Sorted!
 
Purchasing a coach ticket offline
If you don’t like purchasing a bus ticket online, you can also get one at a larger bus station. However, funfares will not be available there and you might be asked to pay an additional service charge. The same holds true for purchasing a ticket directly from the bus driver. This is also a bit risky since the bus might be fully booked and you might have to wait for a later one or cancel your journey. Some coach companies also offer hotlines so that you can buy your ticket via telephone.
 

How do I Pay for My Coach Ticket?

Paying for your bus ticket is basically as easy as shopping on amazon. The most common means of payment is the credit card, which is accepted by the majority of the bus providers. In addition to that and in order to give customers a greater variety of options, larger companies such as National Express, FlixBus and Terravision also accept PayPal.
 

What Discounts, Vouchers and SpecialConditions are Available?

Due to fierce competition on the intercity bus market in the UK, most of the bus providers offer low-cost and attractive coach tickets to popular destinations such as London or Manchester with a wide range of promotions. The forms of deals range from £1-tickets, which are frequently available from megabus, funfares or promo codes. These special deals can mostly be acquired via online booking. Here’s an overview over how to save money when going by National Express, megabus or Terravision:
 

Bus Provider Discount Policy and Special Deal
megabus UK
  • Baby: 0-3 years old, free. Adult accompaniment is required
  • £1 trip offered frequently through online booking
  • Discounts for students who are members of national union of students (NUS or NUS extra)
  • Scottish Entitlement Card holder: free coach trip within Scotland
  • National Express
  • Baby: 0-3 years old, free. Adult accompaniment is required
  • Child fares: 3-16 years old. Proof of age is required
  • Funfares: lowest priced tickets. Online only
  • Discounts for students who are members of national union of students (NUS or NUS extra): 25% off the standard ticket price
  • Young Person’s Coachcard (16 to 26 or full time student): 1/3 off the standard ticket price
  • Disabled Persons Coachcard: 1/3 off the standard ticket price
  • Senior Coachcard (over 60): 1/3 off the standard ticket price
  • Family Coachcard: Free bus travel for children, but adults and children must travel together.
  • Scottish Entitlement Card holder: free coach trip within Scotland
  • E-voucher
  • Terravision
  • Cheap deals are frequently offered for online booking
  • No booking fee
  • E-voucher (6 months valid)
  •  

    What Happens if I Lose My Ticket?

    Tickets are very important to get on the coach. Please note that if your ticket that is purchased from a ticket office or at a station is lost or stolen, most of the times you’re required to purchase a new one. However, if you delete your e-ticket by mistake and still know your ticket number you should be able to request a new one per e-mail.
     

    How do I Cancel and Modify my Booking?

    The conditions for changing a reservation or cancelling a ticket differ from company to company. Here’s a detailed overview over the different policies, which helps you make the right choice:
     

    Bus Provider Cancellation Policy, Changing a Booking and Refunds
    megabus UK
  • Changes must be made 24 hours prior to departure.
  • Changes can conveniently be made online.
  • Procedure fee is £1. Ticket difference will be charged based on current price.
  • Refund not available.
  • National Express
  • Cancellation must be made 72 hours prior to departure.
  • Not every ticket type is refundable.
  • Changing dates requires £5. Plus, a price difference has to be paid based on the current price.
  • Original ticket must be presented before boarding the coach with amendment reference quoted.
  • Flexible fare add-on entitles to a full refund 24 hours before departure.
  • For cancellation or amendment, passengers can resort to National Express Customer Contact Centre online or 03717 818181 (0044 3717 818181 from overseas) 24/7.
  • Please have your ticket number at hand when making any changes or asking for a cancellation.
  • In case of a flight delay, a later departure may be provided. Amendments of any kind are charged £5 plus ticket price difference.
  • Terravision
  • Modification of travelling date can be made at least 24 hours prior to departure.
  • Terravision tickets are non-refundable.
  • For further info, passengers can contact Terravision via e-mail: customerservices(at)terravision.eu
  •  

    304 thoughts on “Booking a ticket for the coach

      1. Hi Betty,

        Thank you for your message. With which bus company would you like to contact? For further information, you can write us here or via our social media channels or we can provide the contact info for a specific coach provider if necessary.

        Best regards,
        Your CheckMyBus Support Team

      1. Dear Ann,

        Thank you for your message. With which coach provider do you plan to travel with? Policies regarding child tickets vary from company to company. For example, while with megabus children under 3 years of age can travel for free if they sit on their parents’ lap, however no other child discounts are available. However, with National Express, children between 3 and 15 can board with child fare for half the standard ticket price. For more specific information, we suggest contacting the coach provider you plan to travel with directly.

        Best regards,
        Your CheckMyBus Support Team

    1. I´m trying to buy a ticket from Loughborough to London (bus) and return (train) and when it transfers me to the mega bus site the train price is different – instead of £11.97, it is £14.41. Could you please help me?

      1. Hi Patricia,

        Thank you for your message. For which day have you planned to travel? Unfortunately, it can sometimes take a bit of time for our system to catch up to our partners when the prices change. Please let us know if you continue to experience this and we’ll investigate further.

        Best regards,
        Your CheckMyBus Support Team

    2. I have bought through online, 2 bus tickets on 3 November 2019 for trip to Thessaloniki from Istanbul through MetroTurizm of Turkey which was scheduled to depart from Istanbul on 29 November 2019 at 10pm and arriving in Thessaloniki on 30 November 2019 at 8am. Two passenger seats were selected. Seat no. 15 for Latipah MdYusof and seat no. 16 for Ismail Suboh. Payment from my credit card has also been secured. Problem is there is no confirmation of the payment being made nor any tickets were issued. I could not do anything as there is also no emails being sent. Please investigate and advise me accordingly. Thank you.

      1. Dear Ismail,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our search engine, you are then redirected to the bus company’s webpage to make the booking and payment. To request your booking confirmation, you must contact the bus company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support Team

        1. Yes, it was from checkmybus website and was then directed to the bus company website and my case is Metro Turizm. There is no email address of the bus company that I could contact. Could you somehow let me know the email address of Metro Turizm of Turkey, so that I can provide them with the necessary document to prove my payment of the tickets. Thank you.

          1. Hi Ismail,

            Thank you for your message. You can contact the bus company via a contact form on their website or via phone at 0850 222 34 55. If you have any further questions, please feel free to get in touch with us again.

            Best regards,
            Your CheckMyBus Support Team

    3. Your search results are incorrect – when I searched for southampton to London Victoria for two adults, 1320 on 23-11-19, returning 1100 on 24-11-19, the total prive on your site was shown as £23.40. Clicking the link dent me to National Express, but the result there as for ONE person ONE way, and quoted £6.70 instead of £5. The total fare for the entire trip for two is shown as £26.20 (+ booking fee)

      1. Dear David,

        Thank you for your message. We’re sorry to hear about your experience. Upon checking the route recently, we found that the combined trip for the route, dates and time specified came up to £28.80 which was accurate with the results we found upon being redirected. Unfortunately, sometimes it can take a moment for our system to catch up with changes our partners make with their pricing. We apologise again for any inconvenience and are constantly working to improve our customer journey.

        Best regards,
        Your CheckMyBus Support

      1. Dear Linda,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. To request another e-mail confirmation, you must contact the bus company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support

    4. I’m trying to book a return trip from Gloucester bus station to Heathrow terminal 3
      Departing Gloucester 01.15 January 6th 2020 arriving Heathrow T3 @ 04.00
      Returning from Heathrow T3 @21.45 February 4th 2020 arriving Gloucester bus station @ 23.55
      I want tickets for 2 passengers but it only allows me to book for 1 passenger.
      Please advise.

      1. Dear Stephen,

        Thank you for your message. With which coach company did you try to book the trip with? When searching with the CheckMyBus search engine, you can select the number of passengers you’d like to book for and then once you are redirected to the bus company’s webpage, you should automatically be booking for the number of passengers you had selected. Please let us know if you experience continued issues with the booking and we’d be more than happy to investigate this further.

        Best regards,
        Your CheckMyBus Support Team

      1. Dear B Davis,

        Thank you for your message. Unfortunately, many of the coach companies which travel via the Eurotunnel do not permit pets onboard. For more information, we suggest contacting the bus provider you’d plan to travel with directly to see for sure what is allowed.

        Best regards,
        Your CheckMyBus Support

    5. trying to book 3 adult tickets for nov 25th from Havant to Bournemouth airport and
      return on nov 29th. will need to be at airport by 09.30 and we return at 18.35
      have not been able to find anything that matches this, can you help. thanks

      1. Hi Kate,

        Unfortunately, it seems there’s not a direct connection from Havant to Bournemouth airport, which means you’ll have to take a couple of buses + public transport or the train + public transport in order to make it. If you opt for the train option you can travel with Trainline from Havant to Bournemonth and from there take the public transport to the airport. If you opt to travel by bus, we recommend that you travel from Havant to Portsmouth and from there to Bournemouth and finally take the local transport to the airport. Please note that the buses from Portsmouth to Bournemouth depart only every couple of hours so if you choose to travel by bus, your best shot is to take the National Express departing at 07:15 from Portsmouth to make it on time.

        Hope this is helpful.

        Your CheckMyBus Support Team

      1. Hi Terry,

        Many companies across the UK offer discounts and discount cards for senior citizens. One of the most popular ones is the one offered by National Express called Senior Coachcard. You can get one directly from their website: nationalexpress.com/en/offers/coachcards/senior — or simply go to one of their ticket offices, they’ll help you sort your card.

        Kind regards,
        Your CheckMyBus Support Team

      1. Dear Joanne,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our system, you are then redirected to the bus company’s webpage to make the booking and payment. To cancel your ticket, you’ll either need to do this through the bus company’s webpage or to contact the bus company directly.

        Best regards,
        Your CheckMyBus Support

    6. Hello,

      I would like to ask, if I book ticket for Luton is possible to leave me in Stevenage if the bus passing from there?

      Thank you so much,

      Kind regards

      1. Dear Kamela,

        Thank you for your message. You can book trips from Stevenage to Luton Bus Station via National Express with ticket fares starting from £12.10 depending on when you would like to book your trip. If you have any further questions, then please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    7. Hi
      I booked two bus tickets earlier for Flixbus going from Hamburg Airport to Kiel on Friday 6th Sept. When do I receive my confirmation and tickets?

      1. Dear Stewart,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus connection in our search engine, you are then redirected to the bus company’s webpage to make the booking and payment. For further questions regarding tickets and confirmation, you must contact the bus company you plan to travel with directly.

        Best regards,
        Your CheckMyBus Support

    8. I was trying to book a bus from Córdoba Argentina to Salta on 17 Sept.
      The payment was taken from my account twice and didn’t get the ticket.
      Please could get the ticket confirmation and return of my £25.

      Rachela Kupka

      1. Dear Rachela,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our system, you are then redirected to the bus company’s webpage to make the booking and payment. To receive the booking confirmation, you must contact the bus company you booked with directly.

        Best regards,
        Your CheckMyBus Support

    9. I found s return fare from Eltham to Canterbury for £8 when I click on get your combined trip it takes me to national express site and I have to start my booking all over again and different prices are coming up. Please help.

      1. Dear Sehnaz,

        Thank you for your message. On which day did you search your ticket? Did you search for the same departure and arrival points for both trips? Upon checking combined trips for this route on our side, we were directed right to the search results on the National Express page. If you continue to have difficulties with booking your trip, please let us know again and we’ll gladly investigate this matter further.

        Best regards,
        Your CheckMyBus Support

      1. Hi Carol,

        Thank you for your feedback. For which bus route did you search? We receive all of our prices from our partner companies, but unfortunately sometimes due to caching issues, it can take some time for the prices we display to catch up when the companies change their prices. With more information, we can investigate this issue further to find any possible issues. We apologize for the inconvenience.

        Best regards,
        Your CheckMyBus Support

    10. If my flight arrives at 11.30pm by the time I get of plane collect my luggage and get to bus terminal I’m pretty sure it will be after midnight so my question is do I get a ticket for 5 September or 6 September.

      1. Dear Maryanne,

        Thank you for your message. Where would you like to travel to and from? You can find all available bus connections between two points, by entering the airport you’re departing from and your desired destination as well as your travel date in the CheckMyBus search engine. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    11. Please could you advise me if I will have enough time to connect with the 13:15 bus departure from Nice Airport to Sanremo if my flight arrives at Nice at 12:15? Is 1 hour enough time? As the next connection is at 15:55, so quite a long wait. If I booked the 13:15 bus and my flight is delayed, could I get on the next bus with the same ticket?
      Many thanks for your help.

      1. Dear Gloria,

        Thank you for your message. With which bus company did you book your trip with? Certain companies, such as FlixBus, offer the option to get a flexible ticket for an added fee. This allows you to get on the next bus if you missed your scheduled time. We suggest contacting the bus company you’d like to travel with directly to see if this is an available option.

        Best regards,
        Your CheckMyBus Support

    12. I have been trying to book a bus from Majorca airport on Tuesday 6 th. August at 12.00 to Alcudia and return from Alcudia to Majorca airport on Tuesday 13 th. At 9.00 am leaving Alcudia. I click on all the buttons but it will not let me book on line. Can you help please.

      1. Dear Mary,

        Thank you for your message. This connection is primarily offered by the shuttle company FlyBus. Once you click “view deal” and are directed to the FlyBus website, you can edit your booking to finalize it and should be able to then make the reservation. Please note that FlyBus is a flexitime company, meaning that its departure time is based on demand, so you should receive an email about the exact time and pick-up location which is the most up to date information. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    13. Looking fr a price fr 2 adults 2 kids age 2 and 6 return from Hamilton to Blackpool aug9th to 12th do we get a free kids space and what’s the cost

      1. Dear David,

        Thank you for your message. How old are the children you’re travelling with? Different coach providers often have different policies regarding child fares. For example, National Express allows children under 3 to travel for free if they ride on their parents’ lap. For more specific information about discounts available, we suggest contacting the company you plan to travel with directly.

        Prices from Hamilton to Blackpool start from £19.00 with National Express, so this is £38.00 for two adults, if the children do not occupy seats. On the way back, it would be an additional £38.20 for two more adults, with tickets starting from £19.10. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      1. Dear Chloe,

        Thank you for your message. With which bus company would you like to travel with? Please note that different bus companies have different policies regarding child tickets, so to know for sure which age range this covers, you should contact the bus provider you plan to travel with directly.

        Best regards,
        Your CheckMyBus Support

    14. Three passengers travelling from Glasgow to Edinburgh. all with over 60’s bus passes. Need to book 5th July, returning 6th July. Can we travel and book online? Approx 2.45 leaving and returning approx 12.15?

      1. Dear Maria,

        Thank you for your message. Many bus companies only allow passengers to book three to four months in advance. You can definitely book online, and usually once you arrive at the booking page of the company, you’ll have the option to enter any codes for discounts. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      1. Dear Marion,

        Thank you for your message. The precise pick-up and drop-off points should be on your ticket when you book. Please note that FlyBus is a flexible bus shuttle and it’s schedules and pick-up points are determined by demand. For further information, we suggest contacting the bus company directly.

        Best regards,
        Your CheckMyBus Support

    15. I booked tickets yesterday for my husband and I to go from barloan toll
      Dumbarton to Cambelltown on the 25th. To the 27th of June but I was not able to print the tickets ,and now I am timed out and can’t get them please can you help .nancy malcolm and IAn

      1. Dear Nancy and Malcolm,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a route in our search engine, you are then redirected to the bus company’s web-page to make the booking and payment. If you booked your trip, you should have received a confirmation e-mail. Was your card charged for the booking? If so, we suggest contacting the bus company you booked your trip with directly to see how you can access the ticket to be printed.

        Best regards,
        Your CheckMyBus Support

    16. Hi,

      I filled out the form and payment information for a bus at 12pm on June 13th from Madrid to Valencia. After I clicked submit payment, checkmybus told me something had gone wrong and I received no confirmation email or ticket. However, I have a 28 pound charge from Movelia Billetes Autob in my bank statement. Surely this charge is a mistake, or maybe I have booked a ticket and just not been notified?

      Thanks

      1. Dear Max,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a route in our search engine, you are then redirected to the bus company’s web-page to make the booking and payment. To resolve this issue, you must contact Movelia, which can be contacted at +34 902 33 55 33 or by email to info@movelia.es.

        Best regards,
        Your CheckMyBus Support

    17. I would like to book a ticket from antalya to marmaris on 5th July at 00.30 returning on 8th July 00.30 marmaris to antalya, how do i book these tickets, i cannot book it on the website that it is taking me to as its in turkish.

      1. Dear Ashleigh,

        Thank you for your message. You should be able to find connections in this route via Metro Turizim which should offer its website in English as well as Turkish. Here, you can book your tickets online. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    18. I am traveling to UK on June 16 arriving at heathrow. I am concerned about booking my bus ticket in case my flight is delayed. is there the opportunity to take a later bus should I be delayed.

      1. Dear Anthony,

        Thank you for your message. Many bus companies, such as National Express, offer a flexible ticket which allows you to take a seat on any bus within a time-frame after you book your ticket. Otherwise, you’ll have to book another ticket if you miss your bus.

        Best regards,
        Your CheckMyBus Support

    19. Hi, I have booked 4 tickets on the Cortina express (Italy) to Marco Polo Airport – Venice at 11.30am 09/11 but our airline have changed the flight times to we will need to get the 09:30 coach from Cortina. I have contacted Cortina express directly and they said it OKS to change the tickets but you will need to get you to change them for us.
      Thanks Stephen

      1. Dear Stephen,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and as an intermediary site doesn’t sell tickets. Once you click on a route in our search engine, you are then redirected to the company page to make the booking and payment. To change the tickets, you must contact the company directly.

        Best regards,
        Your CheckMyBus Support

    20. Hi there, will it allways be possible to take a bus from Leeds Airport to Leeds city WITHOUT booking a ticket?
      Thanks, Caroline, the Netherlands

      1. Dear Caroline,

        Thank you for your message. There should be shuttles at the airport that will transfer you from the airport to the city. You’ll need to purchase a ticket before hand, but you can do this at the airport once you arrive. For further information, we suggest contacting the airport directly.

        Best regards,
        Your CheckMyBus Support

    21. I need a same day return ticket Edinburgh/Kinross but not sure what time I can return.
      Can I get open return ticket or do I have to book both journeys ?

      Also cannot print out tickets and will not have internet connection to show booking online so how can I verify booking at bus?

      1. Dear E G,

        Thank you for your message. You can select a one-way ticket for trip when making your booking, and then make a second one-way trip for you way back once you’ve figured out when you’re returning. You can also opt for an eticket in most cases, and display this on your phone to the bus driver to prove that you’ve booked your trip. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    22. I am trying to book national express tickets from Hemel Hempstead to Bath for two adults 22nd May at 10:15, then return tickets from Bath to Hemel Hempstead for THREE adults24th May at 12:20. The system will not let me add the third adult for the return trip, and I don’t want to book for two, then find I cannot go back online and book the third adult, in case that trip has sold out, Please advise. Is there a telephone number I can ring?

      1. Dear Carol,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a route in our search engine, you are then redirected to the bus company’s web-page to make the booking and payment. To resolve this issue, you must contact National Express directly. You can contact the company at: 0371 781 8181.

        Best regards,
        Your CheckMyBus Support

      1. Dear Susan,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our system, you are then redirected to the bus company’s web-page to make the booking and payment. If you are booking online, then you should receive your ticket via email, however if you don’t, then you must contact the bus company directly.

        Best regards,
        Your CheckMyBus Support

    23. We arrive in to Barcelona airport at 20:40 and we are going to Salou. I see that there is a bus departing at 21:00 and 21:50. Is it possible if we booked for 21:00 and we did not make this bus, could we then get the 21:50 bus.

      1. Dear Conor,

        You can book the 9pm bus but it is risky. If your plane is delayed or the pick-up of your luggage takes time, you may miss your bus. You won’t be allowed to take the next bus for free as your bus ticket will indicate “9 pm”. We would advise you to book directly a later bus.

        Best regards,
        Your CheckMyBus-Support

    24. Previously booked tickets for 2 passengers discovered time was incorrect, my mistake. Rebooked received credit for gbp22.20, went back to site selected correct times, and need to pay difference of gbp6.90. Tried several times Website not accepting my card,contacted my bank who suggested there maybe something with your site. I am from Australia and need to sort out this part to my trip before I can make further bookings to Islay, Edinburgh etc. Can u help
      Old booking number (omitted for privacy). Now need bus going 22/4/2019 departing 8am.
      Thanks.

      1. Dear Christena,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a route in our system, you are then redirected to the bus company’s web-page to make the booking and payment. To resolve this issue, you must contact the bus company you booked with directly.

        Best regards,
        Your CheckMyBus Support

    25. Good Day
      I am trying to check out a coach service from Eastbourne to Heathrow for 10th September this year for 2 passengers
      Prices and timetable but unable to ge response on your website
      Please advise
      Thank you
      Mr Gerald Pomson

      1. Dear Mr. G Pomson,

        Thank you for your message. Many bus providers only have schedules and timetables up to two or three months in advance, so you may have to wait until your trip is a bit closer before you can book your tickets. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    26. Hello, my question is, if I’m traveling from Portsmouth (England) to Aberdeen (Scotland), do I need any form of ID to buy my bus ticket or to show it anytime on the bus? Thanks

      1. Dear Ana,

        Thank you for your message. You will need your ID if you are underage, and we generally suggest carrying a passport or identification when travelling just to be safe. To purchase your ticket, you shouldn’t need any kind of ID, but while boarding the bus, you may be asked to show it. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    27. When i find a deal i like and click view deal the prices are totally different and more expensive. Is this because there is an issue with the redirect or should i be doing something else?

      I find this frustrating as these are good prices that i want to take advantage of

      1. Dear Morag,

        Thank you for your note. Which connection and through which company is the route that you’re looking for? Unfortunately, due to caching it can take some time for our system to catch up to our partners when prices change. We apologise for the inconvenience.

        Best regards,
        Your CheckMyBus Support

    28. Hi trying to book a single journey from Bath to York For 2 passegers but it keeps coming up with return, I am an aged pensioner from Melbourne Australia do you recognise our pension cards for discounted fares?

      1. Dear Marian,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a route in our system, you are then redirected to the company’s webpage to make the booking and payment. You should be able to just select a single trip. For any questions, regarding the pension card, we suggest directly contacting the bus company you plan to travel with.

        Best regards,
        Your CheckMyBus Support

      1. Dear Donal Macaskill,

        Thank you for your message. To apply the discount from the Scottish Entitlement purchase, you must contact the company you plan with directly to see whether or not you can use it.

        Best regards,
        Your CheckMyBus Support

    29. I simply cannot make a booking thru’ your website with ‘Metro Turizm’ bus line from Sofia to Istanbul on 13.05.2019 at 0900 am for 2 persons. (in English).

      Can you help or how can I do it.

      1. Dear Henry,

        Thank you for your message. What happens when you try to book? When you click “view deal” on a bus connection in our search engine, you are then redirected to the bus company’s webpage to make the booking and payment. Any issues regarding payment or receiving the booking confirmation can only be resolved by contacting Metro Turizm directly.

        Best regards,
        Your CheckMyBus Support

      1. Dear Hayley,

        Thank you for your message. megabus doesn’t currently offer direct connections from Cardiff to Birmingham airport, however this route is offered by National Express. You can find all available bus connections for any route by entering your desired destination and departure point in our search engine. Once you have the results, you can then filter by station on the left side of the screen to find the buses that go to your desired stops. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    30. We are coming to the Uk in May and will be based in Reading.
      We would like to visit london and wondered if we can purchase day return tickets for the Underground at the same time as booking National Express coach tickets.

      1. Dear Martin,

        Thank you for your message. Unfortunately, it’s not possible to purchase tickets for both National Express and the London Underground concurrently, since they’re different companies. You can purchase both online however, and with CheckMyBus, you can find the cheapest coach connections from Reading to London with results from other bus companies too, such as megabus. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    31. Hi There. I need to go to Heathrow Airport on Saturday 16th Feb. I need to reach there by 2:00 pm. I am staying at RG1 4JG. could you please suggest from where can i Catch Bus for my Journey.

      1. Dear Krishna,

        Thank you for your message. You can travel from the station in Reading at Pincents Lane to Heathrow Airport with connections throughout the day. If you leave by 11:55, you can get to Heatherow by 13:10. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    32. Hi I’ve purchased a ticket today it stated the pick up coach stop was pincents lane in reading that I could get to for the time it was leaving so I payed for the ticket then get an email with a different pick up point that I won’t be able to get to now for that time as it’s miles away so now I won’t make my coach

      1. Dear James,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal,” you are then redirected to the bus company’s website to make the booking and payment. To settle this issue, and possibly receive a refund, we suggest contacting the company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support

    33. Hi, when i try to book the bus from belfast to dublin airport the system states dublin O’connel street ? Does it go to the airport first then on to O’connel street ?

      1. Dear Stephen,

        Thank you for your message. There should be direct bus connections from Belfast to Dublin Airport as well as to O’Connell Street. On the left side of our search engine, you can filter both the available departure and arrival stations to optimize your results. Here, you can select which station from Belfast you would like to travel from as well as specifying, you’d like to arrive at Dublin Airport so that you’ll only see these routes. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    34. I have chosen route and price from London Heathrow Terminal 5 to Salisbury on the 20th March for 2 seniors. However when I try to pay the the page comes up as a error every time?
      What can I do?

      1. Dear Roger,

        Thank you for your message. When you tried to pay, did the error message pop up on the bus company page (i.e. National Express, megabus) or CheckMyBus? CheckMyBus is an intercity bus price comparison search engine, and when you click “view deal” on a route in our search results, you are then redirected to the bus company to make the booking and payment. It could be that one of our partner companies was experiencing technical difficulties as well.

        We recommend trying to book again, and please let us know if you continue to experience technical difficulties with payment.

        Best regards,
        Your CheckMyBus Support

    35. I have made a mistake and bought a ticket for other destination. Is it possible to cancel this ticket and buy the right one? Thank you!

      1. Dear Tereza,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus connection in our search engine, you are redirected to the bus company’s webpage to make the booking and payment. To exchange your ticket or receive a refund, you must contact the company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support

      1. Dear M Hubter,

        Thank you for your message. There are direct bus connections between Paris CDG Airport and Caen available via companies, such as FlixBus, OUIBUS and isilines. However, please note that most bus companies only allow for bookings two or three months in advance, so there aren’t any connections available yet for June 2019. We suggest waiting a few months before your departure date to book your trip. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    36. Do you require a passport or will formal photo identification (current UK full drivers license) be sufficient ID to get from London to Turin, Italy by bus?

      1. Hello Rob,

        You do not need a passport for border checks within the Schengen area. But it is still always highly recommended to take a passport or official ID card with you, so you can prove your identity if needed (if stopped by police, etc.).

        A driving licence isn’t a travel document. You’ll need a valid national identity card or passport.

        If you have any further questions, please feel free to get in touch with us again.

        Best regards,

        Your CheckMyBus-Support

      1. Hi William,

        CheckMyBus is an intercity bus price comparison portal that only connects to intercity coaches with fixed prices at this time. You can book up to 7 tickets at a time, however you will not be able to guarantee that the coach will have enough seats to accommodate everyone. For larger groups, we suggest contacting a bus rental company. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    37. hello, it says on the website t costs £25 for 3 people to london from manchester on the 15th dec and the same for a return ( 1 adult 2 children) but when you are directed to national express website to book its more than double that price?

      1. Dear Natalie,

        Thank you for your message. According to our search results, tickets for this route on this date are £25 per person, so the total for three people would be £75. Under the £25, should be the number for the total number of tickets in our search results. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      1. Hi Zoe,

        Thank you for your message. Which trip are you trying to book and through which bus company? You should be able to book for one way if you leave the return trip box empty in our search engine.

        Best regards,
        Your CheckMyBus Support

      1. Dear Malcolm,

        Thank you for your message. You can find all of the information about the Senior Card for National Express on the company’s website. The card has the following benefits.

        -You save one third the ticket cost on standard and flexible fares, even during the busiest times
        -You receive a money-back guarantee if you don’t save the cost of the card over a year’s time, and can claim a refund amounting to the full cost of the card
        -On Tuesdays, Wednesdays and Thursdays, you can receive a £15 day-return when you book three days in advance
        -If your coach is delayed for more than an hour, you can receive a free journey.

        If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    38. I am trying to find a bus from Bexhill to Heathrow T4. I HAVE found the outbound details but cannot find details of return trip at the end of December.

      1. Hello Mrs. Prothero,

        What date would you like to travel back on in December? There are connections from London Heathrow to Bexhill available on 28 December for example. It could be that during the holiday season, more buses for this route have filled up as demand rises.

        Best regards,
        Your CheckMyBus Support

    39. Hello I am sure I booked a ticket on Monday eve to travel from reading to Paignton for Saturday 17th returning on the 18th. I have had no email confirmation.

      1. Hi Ruby,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our search engine, you are then redirected to the bus provider’s website to make the booking and payment. To receive the confirmation for your ticket, you must contact the bus company you booked with directly.

        Best regards,
        Your CheckMyBus Support

    40. Hi dear team , im looking for a bus ticket from london to naples (IT) on 21/12 or 22/12 can i please heave more info about the bus stops i need find the fast one but on the website dont show me this info can you help me please thanks

      1. Dear Luigi,

        Thank you for your message. Currently, the only bus available between London and Naplesin our system is Eurolines France, and the duration of the trip would be 45 hours, departing at 11:30 PM. On the 22, there is a connection that takes 34 hours for the same route, departing at 10:30 PM. These connections depart from London Victoria Coach Station. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    41. Hi, why are the tickets advertised as £12.70 on checkmybus.com but once you click to purchase this ticket, the page is directed to the National Express page and the price is instead £20?

      1. Dear Iona,

        Thank you for your message. We apologise for any inconvenience our site might have caused and can assure you that we’re always working to make sure that we have accurate and up to date information. Unfortunately, sometimes it can take some time for our system to catch up to changes within each bus company.

        Kindly provide us with the route and bus company you traveled with and we will gladly look into what might have gone wrong within our system to correct the mistake for future travelers.

        Best regards,
        Your CheckMyBus Support

    42. I need to buy bus tickets for 18 passengers :
      London to Paris
      depart on 26th Dec
      800 am by Eurolines bus

      Can you check whether there are enough seats for the above date and time ?
      your urgent reply greatly appreciated.

      Thank you

      1. Hi Michael,

        CheckMyBus is an intercity bus price comparison portal that only connects to intercity coaches with fixed prices at this time. You can book up to 7 tickets at a time, however you will not be able to guarantee that the coach will have enough seats to accommodate everyone. For larger groups, we suggest contacting a bus rental company. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    43. I am looking at coaches from London to Perpignan in early January.
      Is this a direct route straight through or do I have to change buses somewhere and if so is it in the same bus station?
      Thank you.

      1. Hi Helen,

        Thank you for your message. There are bus connections available from London to Perpignan available via FlixBus and Eurolines France. In early January, prices range from €67.00 to €80.00. There are generally connections in Paris when taking this route, however the next bus should be available at the same station you are dropped off at. If you have any further questions, we suggest getting in touch with whichever company you choose to travel with to know for sure.

        Best regards,
        Your CheckMyBus Support

      1. Dear Camila,

        Thank you for your message. There are buses from Bistol to Reading on 26 December via National Express, running throughout the day with ticket prices starting from £47.50. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    44. I have just booked a bus from Annecy to Geneva Airport for this weekend and I have been charged twice and sent 2 sets of tickets as your website the payment didnt go through. I need a refund for one of my sets of tickets.

      1. Dear Della,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a route in our search engine, you are then redirected to the company’s webpage to make the booking and payment. To receive a refund, you must contact the company you booked your tickets with directly.

        Best regards,
        Your CheckMyBus Support

    45. Hi,

      I was wondering if the bus/any public transportation is operating on the 26th December 2018 night from Bexhill to Heathrow Airport as I have an early flight on 27th December (6pm international departure).

      I can also do 27th December morning but there probably won’t be any coach that starts operating at 1 or 2 am, right?

      Do you have any other suggestion for me, that I can take via public transportation or, is taking the uber/black cab the only option? I understand that it is a public holiday therefore most public transportation is probably not operating on that day.

      Thank you for your time.

      Regards,
      Char Lie

      1. Hi Charlie,

        Thank you for your message. Unfortunately, there are currently no available buses operating this route on 26 December due to the National Holiday, and the earliest available connection on the 27th doesn’t depart until 8 in the morning. Alternatively, you can look into taking a rain via Southern railways, in which the earliest connection leaves at 5 in the morning on the 27th. Otherwise taking an uber or taxi would be your most reliable option. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      1. Dear Corina,

        Thank you for your message. Many coach companies, such as National Express offer a Disability Coach card for 10 pounds which allows disabled passengers to travel at a discount for a full year, which can be used in addition to a child’s discount. However, every company does have a different policy regarding this. To know for sure which discounts and offers are available, we suggest contacting specific bus companies directly.

        Best regards,
        Your CheckMyBus Support

    46. I just booked a return ticket from Salobrena to Granada tomorrow and I clicked the wrong button and now on the wrong bus. Can you help me change it?

      1. Dear Alison,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a route, you are then redirected to the bus company’s webpage to make the booking and payment. In order to cancel or update the bus ticket, you must contact the bus company you booked with directly.

        Best regards,
        Your CheckMyBus Support

      1. Dear Bozena,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” for a connection in our search engine, you are then redirected to the bus provider’s webpage to make the booking and payment. In order to receive a new ticket or a refund, you must contact the company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support

    47. Hi there, I will like to travel to Edinburgh the 27th September to see my son that is a Uni, but I dont know how to book a ticket cause I have the Scottish Entitlement Card, can you help me, thanks in advanced…

      1. Dear Maria,

        Thank you for your message. With a National Entitlement Cardyou can either book a ticket in advance or on the bus to travel anywhere in person, however advance tickets must be collected in person. These cards allow you to travel throughout Scotland with local transport as well as some intercity connections, however with some larger companies, such as National Express, you many still need to book your ticket and pay as these have their own discount programs. We suggest directly contacting such companies to make sure you can use your ticket on board if this is the case.

        Best regards,
        Your CheckMyBus Support

      1. Dear Claire,

        Thank you for your message. Which website were you trying to navigate? Please note that CheckMyBus is an intercity bus price comparison portal and when you click “view deal” on a route, you are then forwarded to the bus provider’s webpage to make the booking and payment. CheckMyBus is available in multiple languages, and you can change this by clicking on the flag in the toolbar. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    48. Hi Looking to travel with six others in Oct, to London. Deal is great but when I click on view deal it transfers me to National Express web site and have to go through whole details again and price comes through more expensive. ??

      1. Dear Pat,

        Thank you for your message. We apologise for any confusion regarding the booking process. Kindly let us know exactly which route you were searching for as well as the date, and we will gladly investigate this issue further.

        Best regards,
        Your CheckMyBus Support

    49. I have booked a mega bus from Victoria coach station to Sheffield on the 9th Oct, return on the 10th.
      Where do list pick the bus up from at Victoria?
      What number would it have?
      Time from Victoria main line station to coach station?
      I have half hour from train arrival to bus departure, and want to ensure it’s enough time.
      Many thanks for any help you can give.
      John

      1. Dear John,

        Thank you for your message. When you book your ticket, the specific platform number that you will be picked up at should be displayed on your ticket. It is about a seven-minute walk from Vitoria Rail Station to Victoria Coach Station. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    50. I wanted to ask about availability on a return trip of 27th September as your site has a x in the box does this mean there is no available seats on the bus on that date.

      1. Dear Evelyn,

        Thank you for your message. Kindly let us know which trip you would like to book a return trip for on 27 September and we will gladly look into what could’ve happened with the booking. Please note that CheckMyBus is an intercity bus price comparison portal, and that once you click “view deal,” you are then redirected to the bus company’s webpage to make the booking and payment.

        Best regards,
        Your CheckMyBus Support

    51. I wish to purchase return tickets for 8 Seniors – Copenhagen to Malmo and return Malmo to Copenhagen Airport How do I do this please ?

      1. Dear Frank,

        Thank you for your message. You can book for up to seven people through the CheckMyBus search engine, so the eight ticket will need to be booked separately, however you can easily find outbound and return trips from Copenhagen to Malmö with companies like FlixBus and nettbuss. Enter both your outbound and return dates in the fields about and you’ll find all available coaches for both days. Then, you select which bus you would like to travel with by clicking on “select” and then do the same for your return trip. Once you’ve picked trips for both dates, you then select “view deal” for both to be redirected to the bus companies’ webpages to make the final booking and payment. As seniors, once you are on this page, you can typically edit your order to include discounts or even further edit the number of passengers to include all eight at once. With CheckMyBus you can find all available coaches for a route on a given date so that you can find the best deal. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    52. I was unable to complete my booking yesterday and your email yesterday appears to have implied it awaiting completion.

      Please can you help locate my booking since I have been unable to access it today to purchase the tickets for Tuesday 4th Sept – neither have I been able to access a new booking form.

      Your early attention would be appreciated, please. P. G. Metcalf

      1. Dear Metcalf,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a route in our search engine, you are then redirected to the bus company’s webpage to make the booking and payment. To receive your booking, you must directly contact the bus company you booked your trip with.

        Best regards,
        Your CheckMyBus Support

    53. I am arriving to Heathrow on the 5th September around 22:00 in the evening and want to take a coach to Reading. I shall be returning to Heathrow from Reading on the 12th September and also want to take a coach to the airport.
      My question is : can I book a 2 way ticket with out specifying exact times? I am due to arrive in at 22:00 but if there is a delay or I arrive late for some reason, I prefer to have a coach ticket that I can use for a later time coach if necessary.
      For the return journey I can book for a specific time as I should not have any unexpected delays to arrive at Reading.

      1. Dear Helena,

        Thank you for your message. When booking a ticket, you must select a specific time, however you can opt for a flexible ticket with companies, like National Express, so that you can travel within 12 hours of your original coach departure time for an added £5. You can book both tickets separately, and book your return trip with a regular ticket and your outbound trip with the flexible cost. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      1. Dear Mrs. Harris,

        Thank you for your message. Please note that CheckMyBus is an intercity coach price comparison portal and doesn’t offer telephone support at this time. While there are no direct coach routes from Newport, Wales to Exeter, you can travel from Newport to Bristol, and then from Bristol, you can travel directly to Exeter. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      1. Dear Caryl,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” for a route in our search engine, you are then redirected to the bus company’s webpage to make the booking and payment. In order to figure out how to purchase your ticket, you must directly contact the bus company you are trying to book your trip with.

        Best regards,
        Your CheckMyBus Support

      1. Dear Jenny,

        Thank you for your message. Your friend should be able to purchase coach tickets at Heathrow Airport for the route, however they won’t be certain they’ll be able to secure a seat for the time they’d like to travel on by doing this. When booking online, not only do you secure your seat, but prices also tend to be cheaper as well, and with National Express, you can purchase a flexible pass in case the plane is delayed, so you can take the next bus if you miss it. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      1. Dear Esther,

        Many coach companies, including National Express, allow you to travel with babies free of charge provided they sit in their parent’s lap. However, it’s worth noting that different coach companies have different policies regarding child fees, so it’s definitely worth checking with the company you plan to travel with beforehand to make sure.

        Best regards,
        Your CheckMyBus Support

    54. I’m trying to book tickets and it says select on the time and price and when I press it it disappears and leaves rest on but doesn’t take me to book it

      1. Hi Kerry,

        Thank you for your message. Which connection and bus provider did you try to book? Please note that CheckMyBus is an intercity bus price comparison portal, and doesn’t sell tickets. When you click “view deal” on a route in our search engine, you are then redirected to the bus company’s webpage to make the booking and payment. If the issue is on the provider’s website, you must call the bus company directly.

        Best regards,
        Your CheckMyBus Support

    55. There is no where on the booking site to advise of my concession card. Once I have chosen my journeys I am told the required page is not available. How am I supposed to book my trip? No phone number is given on the web site. This site is far.more difficult to use than the previous site where I had no trouble making a booking .

      1. Dear Claire,

        Thank you for your message. Please note that CheckMyBus is a price comparison portal and doesn’t sell tickets. When you click “view deal,” you are then redirected to the bus company’s webpage to make the final booking and payment. Typically, once you are on the company’s page, you can then edit your booking to include discount codes and concessions. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    56. Hi there,
      I am very disappointed by my booking.i decided to book a later coach as it stated on the timetable that it leaves from London Stratford.when I completed the booking it showed that the coach leaves from London Victoria!
      I still hope to change the booking!

      1. Dear Mr. Suhail Umar,

        We apologise for the negative booking experience. Kindly let us know the date, route searched and bus company you tried to book your trip with, and we will gladly look into what could have gone wrong.

        Best regards,
        Your CheckMyBus Support

    57. I’m trying to book the Sheffield – London megabus coach departing at 14:20 on 10th August, 2018.

      On your site, it shows the price at £7.53, but when I click on “View Deal” and am taken to the Megabus website, the same route shows a price of £15.31.

      1. Dear Arjun,

        Thank you for your message. Unfortunately, sometimes when the bus company changes its prices, it can take a bit of time for the price in our search engine to sync up. Currently, the price displayed is £15.31. We apologise for the misunderstanding and any inconvenience that may have been caused by this.

        Best regards,
        Your CheckMyBus Support

    58. Hello,

      I have found a deal for £40 for two people. However, when I view the deal, it gives me a more expensive deal. is there a number I can contact regarding this issue?

      1. Dear Julia,

        Thank you for your message. Please let us know which connection you searched for and on what date, so that we can see what might have went wrong. Sometimes, when a company changes its prices, our system takes a bit of time to catch up.

        Best regards,
        Your CheckMyBus Support

      1. Dear Gerry,

        Whether or not you can use your ticket at any time during the day depends on the type of ticket you’ve purchased. Companies like National Express offer a flexible ticket for £5 which allow you to get on any coach within 12 hours of your original departure. Otherwise, the ticket will only be available for the departure time it was booked for. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    59. I want to travel from Glasgow buchanan street to Perth bus station .
      The date is 28/07/18 .
      Leaving around 10.30am Must arrive before 1pm
      Leaving around 4/5 pm no restrictions .
      I have senior persons bus pass .What would the fare be ? Can this be booked in advance due to music festival that week end. ?
      I’ve had great difficulty accesssing times and fares .

      Thank you Ann West

      1. Dear Ann,

        Thank you for your message. Unfrotunately, it appears that megabus doesn’t offer a senior discount with the fare for a regular ticket for this route costing £22.10 both ways. This is with a connection departing at 10:40 from Glasgow and then departing from Perth at either 16:10 or 16:45. The senior persons bus pass typically only works on local buses and not intercity coaches. You can always book your tickets in advance online, which is the best way to get cheaper ticket fares and secure your seat. On the CheckMyBus search engine only buses with vacant seating will be shown. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    60. Dear Sir or Madame,

      I Would like to ask You about travel timetable as I cant find any conections or maybe there is some wrong,
      could you please give me any information about travel You by Bus
      from Burnham-on-Sea(16 October 4-6pm)to Bristol Airport and return 30 October from 7pm

      I am looking forward to hearing from You,

      Kind regards,

      Damian

      1. Dear Damian,

        Thank you for your message. Unfortunately, there is only one bus connection between Burnham-on-Sea and the Bristol Airport which departs at 9:05 in the morning on 16 October. Alternatively, there are bus connections from Bridgewater Coach Station, which can be reached from Burnham-on-Sea via public transport, to Bristol Airport that day which depart at 16:30. There is a connection at 19:30 from Bristol Airport to Burnahm-on-Sea on 30 October however. Please note that some bus companies only show connections a month or two in advance, so it’s possible that more connections will become available closer to the departure date. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    61. I have researched a bus ticket price quote from you at £2.02 per passenger from London Victoria Coach Station to Gatwick Airport – when I get redirected to the Easybus website the fare is quoted as £23.97 for 3 passengers – this isn’t the deal you quote – please advise.

      1. Dear Joy,

        Thank you for your message. All of our listed bus prices come directly from the bus provider’s we work with. Unfortunately, sometimes when the prices change, our search engine takes a bit of time to catch up. We apologise for any inconvenience this may have caused. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    62. I don’t know why but I have spent the last hours trying to book a coach trip to London from Newquay through you. Your web sight is a joke nothing happens!

      Please have the common curtesy to get back to me and explain what’s the problem

      Dave

      1. Dear David,

        We apologise for the delayed response. Kindly let us know which device you were using to try to book the ticket. Did the issue occur when you were going to make the payment on the bus provider’s website or before? We look forward to your response to try to see what went wrong and find a solution.

        Best regards,
        Your CheckMyBus Support

      1. Dear Michael,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a route in our search engine, you are then redirected to the bus company’s webpage to make the booking and payment. To see if you can receive an open return ticket, you must directly contact the company you booked your trip with.

        Best regards,
        Your CheckMyBus Support

      1. Dear Helen,

        Thank you for your message. Generally, when you miss a booked bus, you must purchase a new ticket, however some companies offer a “flex plan,” like National Express, which allows you to get on any available coach 12 hours before or 12 hours after your original coach departure time in case your flight is delayed. This usually costs about £5 extra for each way you travel. This can be added during the booking process. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    63. I will be travelling by bus from Bratislava to Vienna with my 3 sons aged 15, 11 and 11 (twins). When I go on-line to buy the tickets do I say 1 adult and 3 children ? Do they all qualify as children or no ?

      1. Dear Chris,

        Thank you for your message. Yes, you can search for one adult and three children. However, whether or not all of your sons qualify as children depends on which bus company you plan to travel with. For example, with FlixBus, children under the age of 15 can travel at discounted rate. On RegioJet, children aged 6 to 15 receive a 50% discount (only valid while the child is 14). To know for your if all of your children are eligible for the discount, you must check with whichever company you plan to book with.

        Best regards,
        Your CheckMyBus Support

    64. I have just booked 2 tickets from Palermo to Siracusa in Sicily on your site paying through paypal with my Mastercard as a guest. I have not received any notification or receipt from either the bus company paypal or yourselves and no information regarding the payment or if the tickets are even booked. Will I receive a email from you with confirmation or do I just turn up at the bus stop & hope we are booked!

      1. Dear Valerie,

        Thank you for your message. Please note that CheckMyBus is an intercity coach price comparison portal. When you click “view deal” on a route, you are then redirected to the bus company’s webpage to make the booking and payment for the ticket. To receive confirmation about your ticket, you must directly contact the company you booked your trip with.

        Best regards,
        Your CheckMyBus Support

    65. Dis Booking Code LJ8KEX

      Hi, I booked a return ticket from Oxford to Gatwick departing Tues 5th June (Tomorrow) at 4am and returning on 16th June 11:15am. I have only been sent the return ticket – I have called and visited The Oxford Bus Company and they cant help as it was booked through you?
      My Mum died suddenly, I need to fly home to arrange the funeral – your immediate assistance would be appreciated so I can get to the airport.

      Many thanks

      1. Dear Cecil,

        Thank you for your message. We apologise for the delayed response and for the circumstances. Please note that CheckMyBus is an intercity bus search engine and doesn’t sell tickets. When you click “view deal” on a company in our search engine, you are then redirected to a company’s webpage to make the booking and complete the payment. We have contacted Distribusion, which handles the booking process for The Oxford Bus Company, and the company only received the booking for the return trip, but not the outbound trip for 05.06.2018, which must be booked as a separate ticket.

        Best regards,
        Your CheckMyBus Support

    66. I borught two tickets today for the bus from Madrif Airport til Astorga, but i have not received them?
      Lene Outzen , denmark

      1. Dear Lene,

        Thank you for your message. Please note that CheckMyBus is an intercity bus search engine and doesn’t sell tickets. When you click “view deal” on a searched route, you are then redirected to the provider’s webpage to complete the payment and book the tickets. Please contact the provider you booked your trip with directly to either receive your tickets or a refund.

        Best regards,
        Your CheckMyBus Support

    67. Ther is no mention of senior coach card discount after picking a route and price. At what point is the senior card taken into account during the booking and payment process ?.
      Regards

      1. Dear Peter,

        Thank you for your message. Each bus provider has a different policy regarding senior coach cards, which tend to be relevant only for that company (for instance the National Express Senior Coach Card only works for a select number of National Express routes). For some companies, you may actually need to purchase the tickets in person at the bus station to be able to use the discount. We suggest directly contacting whichever bus provider you plan to travel with directly to see how exactly you can use this discount when booking your ticket.

        Best regards,
        Your CheckMyBus Support

    68. Hi
      Can you tell us if we need to buy tickets prior to catching Interbus from Catania to Syracusa – 2 of us travelling?
      Thanks in advance

      1. Dear Caroline,

        Thank you for your message. We always recommend buying tickets prior to catching the bus, because not only will you typically pay lower fares, but you are also more likely to guarantee a seat. When booking online via CheckMyBus, only buses with seats available are shown, however when buying tickets at the station prior to boarding, you may not be able to do so if the bus is already full. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    69. trying to pay for three tickets total £72.50 for outbound preston to london sat 26/5/18 returning sun 27/5/18 , for some reason payment wont go through is there a phone line i can pay over phone, im loathe to try again online as two payments will prob be taken

      1. Dear Andrew,

        Thank you for your message. Please note that CheckMyBus is an intercity coach price comparison portal, and doesn’t sell tickets. When you click “view deal” on a bus route in our search engine, you are then redirected to the company’s webpage to complete the payment. To check up on the status of your payment and receive either your tickets or a refund, you must directly contact the bus company you booked your trip with.

        Best regards,
        Your CheckMyBus Support

    70. am still trying unsuccessfully to book 29.4.18 Tideford Cornwall to Heathrow 3 for £10
      Have already messaged you and your reply found no problem However I have tried many times more with no success
      Even your offer for me to reply leads me to leave this message under the above un related message??
      Please prove your offer is real?
      Can you provide a faultless link/procedure for me to book please?
      hoping to hear
      RogerC

      1. Dear Roger,

        Thank you for your response. We’re sorry to hear you’re still experiencing this issue. Which browser have you been using when searching for the connection? We were able to successfully access the link with google chrome, but perhaps using another browser will help. If you continue to experience technical difficulties, then we suggest directly contacting National Express to book your ticket sooner.

        Best regards,
        Your CheckMyBus Support

    71. Hi there, am trying to book Tideford Cornwall to Heathrow 29 4 18 All options to ‘view deal’ on list keep returning to day listing page? I am not being reconnected to Nat Expresss bookings. Are these deals real or………. ???
      need to book urgenlt thanks RC

      1. Dear Roger,

        Thank you for your message. We’re sorry to hear that you’ve experienced this issue while using the site. We tried searching the connection from Tideford, Cornwall to Heathrow in the CheckMyBus search engine for 29/04/2018 and were successfully redirected to the National Express webpage. If you have any further trouble with the site or questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    72. Buenas tardes,

      Acabo de realizar la compra de un billete de autobús desde el Aeropuerto de Heathrow a Oxford para mañana. Mi vuelo llegará a las 17:00h y el ticket que he comprado es para el bus que sale a las 17:50h. Después de finalizar de cumplimentar mis datos personales y bancarios me ha aparecido una mensaje diciendo que no tenían asientos disponibles. Sin embargo, en la ventana donde aparecen todas las salidas para mañana me dice que valore mi compra. No he recibido ningún email de confirmación ni nada y, por supuesto, no sé si mi compra ha sido realizada…

      Podríais echarme una mano con esto????
      Pleaseeeeeee

      Amanda 🙂

      1. Buenos días Amanda,

        Puesto que cada reserva se realiza en la propia página web de la compañía, CheckMyBus no tiene acceso a los datos de reservas. Es necesario que contactes directamente con ellos para que te puedan confirmar si efectivamente se ha realizado la reserva o no. También sería recomendable que comprobases si se ha realizado algún cargo en tu cuenta bancaria.
        No dudes en contactar con nosotros de nuevo si necesitas más información.

        Muchas gracias. Un saludo.

        CheckMyBus – Servicio de Atención al cliente

    73. Hiya I was just wondering would I be able to travel on my own I am currently 15 and want to travel to see a family member.

      1. Hi Louise,

        Different bus companies have different policies regarding minors being able to travel on their own. For example, on National Express, children under the age of 14 must be accompanied by an adult for domestic journeys and be at least 16 for European connections or have a letter of authority from a guardian. On megabus, children between 15 and 17 can travel alone with a letter from a parent or guardian. It’s best to check with the individual provider you plan to book your trip with to check their policies. If you have any further questions, please feel free to contact us again.

        Best regards,
        Your CheckMyBus Support

    74. I need to book a ticket from Ayr to the Stena Ferry in Cairnyan on May 5th but when I checked the site-it doesn’t show any times. Does the bus run on Saturday? If not-can you suggest another way to get there? I’m visiting from the US and I’m starting my journey early in the morning from Edinburgh to Belfast. This is the only part of the trip I can’t find a connection. Can you please help?

      1. Dear Terry,

        Thank you for your message. Unfortunately, we currently don’t have a direct route that connects Ayr and the Stena Ferry terminal in our system for that date. There are connections to that terminal from other cities in England, such as Leeds. You could travel from Ayr to Leeds and then travel to Cairnryan. If you have any further questions, please feel free to contact us again.

        Best regards,
        Your CheckMyBus Support

    75. Hi. I ordered my travel tickets from you yesterday (Sat 6th Jan) Edinburgh – Belfast.
      Please could you let me know when I will receive them, as I’m scheduled to travel this Friday coming ( Friday 12th Jan).
      I need them ASAP.
      Thank you

      1. Dear Karen,

        Thank you for your message. Please note that CheckMyBus is an intercity coach search engine and doesn’t directly sell tickets. For any questions about receiving your tickets, you must directly contact the bus provider you booked your tickets with.

        Best regards,
        Your CheckMyBus Support

    76. Hi , there
      I am trying first time to book 2 tickets for Paris.Find ticket price for going Paris but can’t find page for return date .So I am bit confused how to book tickets.

      1. Dear Shilpesh,

        Thank you for your message. When you select a desired route, and click “view deal,” you are then redirected to the company’s webpage where you can edit your booking to include more tickets and return trips. If you have any further questions, please feel free to get in touch again.

        Best regards,
        Your CheckMyBus Support

    77. Hello, I shall be arriving,from USA, approx 7am on January 3rd at Gatwick, catching the coach to Oxford , Gloucester green, returning 23rd January. Am I able to purchase a return ticket for this period of time and what is the cost; am I able to pay in dollars; is there any senior discount as I am an English citizen age 74? Thank you for your assistance.

      1. Hello Jacqueline,

        Thank you for your message. You can book your return trip from Oxford Gloucester Green to Gatwick Airport on 23rd January for $38.68. You can pay with dollars if you choose to book online and pay with your card. If you choose to buy your ticket at the coach station, then you would need to pay with pounds. If you haven’t already booked your first ticket, you should be able to book the return ticket at the same time by amending your order once you are redirected to the provider’s homepage to complete the booking process. This is done after you click “view deal” on a route in our search engine.

        As far as being able to receive a senior discount, different coach providers have different policies regarding this. For instance, with National Express, you can purchase a Senior coach card, which costs £10 a year. This allows you to receive 1/3 the standard fare as well as additional benefits. To be sure what discounts are available to you, we suggest directly contacting the provider you plan to book your trip with. If you have any further questions, please feel free to get in touch again, and we wish you a great trip!

        Best regards,
        Your CheckMyBus Support

    78. Hello,

      I have booked a coach leaving from John Dobson street on Saturday 18th November to arrive at Victoria Station, I haven’t received a confirmation booking but the money has came out of my account for “stagecoach.”

      1. Dear Faye,

        Thank you for your message. Please note that CheckMyBus is an intercity bus search engine and doesn’t sell or distribute tickets. When you click “view deal” on a searched route, you are then redirected to the provider’s webpage to complete the payment. We suggest contacting Stagecoach directly to receive your confirmation booking.

        Best regards,
        Your CheckMyBus Support

    79. I can’t get the price calculator to bring up December 2017. I need to go from Swindon to Bristol airport on the 26th.
      Thank you.

      1. Dear Jennifer,

        Thank you for your message. On 26 December, there are buses that travel from Swindon to Bristol for £9.30 at 22:00 or for £13.70 at 10:35. If you have any further questions, please feel free to get in touch again.

        Best regards,
        Your CheckMyBus Support

    80. I need to travel from Berlin to London on the 28th of December 2017. I have found a journey on your app with a company called EST Lorek, with a journey from Berlin to London Embankment on the 28th of December for £31.33. But whenever I select this journey, the app never takes me to the EST Lorek webite, and the page continues to load and load.
      I really need to purchase this ticket, otherwise I will be stuck in Berlin. I’ve visited the EST Lorek website, but you cannot select London Embankment as a destination.Please help.

      1. Dear Lewis,

        Unfortunately, that trip via EST Lorek is already sold out and is only being displayed in our search engine due to technical issues. We’re sorry for the confusion this has caused. Fortunately, there are alternative routes between Berlin and London for that day through Flixbus and Eurolines Germany. If you have any further questions, please feel free to get in touch again.

        Best regards,
        Your CheckMyBus Support

        1. Thank you for your reply. This is not the first time that I have had problems trying to book a journey with EST Lorek via your app and your website.
          In the past I have tried to book the same journey three to four months in advance, and the same problem arises. When using your app, apon choosing a selection the app remains frozen in a ‘loading’ mode, and never transfers you to the EST Lorek website. After ten minutes of waiting in the loading mode, a window appears, displaying the message ‘Unknown route I D. I then decided to use your website instead, but this time whenever I selected the ‘Berlin to London Embankment’ ticket, the page begins to load, and then displays a window with a message saying ‘Unknown route I.D’. So are you saying that the routes from Berlin to London Embankment and London Eye are sold out three to four months in advance? I really do think it is a technical glitch that needs to be resolved because I have been unsuccessful in booking either journey for over a year now. How can this be? They cannot be permanently sold out.
          I would really appreciate if you could investigate this situation further by carrying out the same journey search for yourself, to understand what I am trying to describe.

          Many thanks

          Lewis

          1. Hello Lewis,

            Thank you for bringing this matter to our attention. We are sorry for any inconvenience this has caused, and will investigate the issue with EST Lorek and try to resolve any problems. If you have any further queries in the future, please feel free to contact us again.

            Best regards,

            Your CheckMyBus Support

    81. Does any one have contact details for checkmybus.co.uk and connecting site where you go to use cash back, as this was down ending up paying full fare rather then using my earned cash back of £16.45.
      thanks
      shiv

      1. Dear Shiv,

        Thank you for your message. Please note that CheckMyBus is an intercity bus search engine and doesn’t sell or distribute tickets. When you click “view deal” on a searched route, you are then redirected to the provider’s webpage to complete the payment. Please contact the provider you booked your trip with directly to see if you can use cash back with them.

        Best regards,
        Your CheckMyBus Support

    82. I arrive at LHR due in at 1240 on Sunday 19th November and want to bus down to Exeter. If I buy a ticket for the 13.30 bus but miss it, can I transfer to the 15.30 bus? If so, is there an additional cost for this?

      1. Dear Simon,

        Each bus provider has a different policy regarding missed tickets. National Express for instance, will not provide transfers to other services if you miss the bus, and suggests arriving at least ten minutes prior to departure. If you’re unsure whether you’ll be able to get to the bus by 13:30, we recommend scheduling the bus for 15:30 so that you will know you have enough time in case the flight is delayed. If you have any further questions, please feel free to get in touch again.

        Best regards,
        Your CheckMyBus Support

    83. Hello, I’m Hyunjeong.

      I booked a national express coach to 10th Dec, Brimingham to London victoria coach station for £4+£1(booking fee).
      I didn’t get an e-ticket, but it was paid.
      So, could you check my reservation please.

      Thank you

      1. Hello Hyunjeong,

        Thank you for your message. Please note that CheckMyBus is an intercity bus search engine, and we do not sell or distribute tickets. When you select a route via our search engine and click “view deal,” you are redirected to the company’s webpage to complete the purchase. To check your reservation, please contact the provider you booked your ticket with. If you have any further questions, please feel free to get in touch again.

        Best regards,
        Your CheckMyBus Support

    84. Hi
      I booked my ticket to munster Germany from London Victoria on 6 oct at 0830 this morning with booking no 8048530283 , but I haven’t received any email back with eticket

      1. Dear Habib,

        Thank you for your message. Please note that CheckMyBus is an intercity bus search engine, and does not dispense or track tickets. To resolve this matter, we suggest directly contacting the provider you booked your ticket with. If you have any further questions, please feel free to get in touch again.

        Kind regards,
        Your CheckMyBus-Support

      1. Dear Janet,

        Once you click “view deal” and are redirected to the bus provider’s webpage to book the ticket, you can usually add people there. This does depend on the provider, however. If you require any more information, please let us know through which provider you are trying to book your tickets with, and we will gladly look into this further.

        Best regards,
        Your CheckMyBus Support

    85. I am traveling from Catania Airport to Syracuse on 19 Sept and am trying to buy bus tickets online but cannot find any links. Can you please help?
      Kind regards,
      Mike

      1. Hello Mike,

        Thank you for your question. When you book your ticket through Interbus, you must select your desired route on the company webpage and then click on the company link. This will direct you to an information request form which you must fill out to complete the booking. If you have any further questions, please feel free to get in touch again.

        Best regards,
        Your CheckMyBus Support

    86. I will be traveling to Catania Airport from the UK on 22nd September. Due to arrive at 12.20 and I wish to book bus travel onto Ragusa. First of all, is it necessary for me to book in advance? also which time would be the best to book as I am not sure if the plane will be on time or how quickly I will clear the airport. Awaiting your reply
      Kind Regards

      1. Dear Yvonne,

        Thank you for using our intercity bus search engine. We strongly recommend booking your trip in advance. This will allow you to get the best rates when purchasing your tickets, and makes it easier to guarantee a seat before the bus is fully booked.

        If you’re arriving at the Catania Airport at 12:20, the next available bus leaves for Ragusa at 13:10. If you’re unsure whether or not the plane will be on time and want to make sure that you catch your bus, you can also book for 14:10 since there is a bus to Ragusa every hour until 18:10.

        Should you require any further help, please feel free to contact us.

        Best regards,
        Your CheckMyBus-Support

    87. Hi we want to go Cheshire oaks ellemere port on 17th September Sunday 8.00am and come back on same day at 6pm where are your coach station based in and how much will our tickets be for two Adults thanks.

      1. Dear Nasreen,

        Thank you for your message. Please note that CheckMyBus is an intercity bus search engine, and that we don’t sell any tickets. You can use our service to find an appropriate connection for your trip on September 17th, and once you find it, you’ll be redirected to the website of the bus provider, where you’ll be able to purchase tickets.

        Best regards,
        Your CheckMyBus Support

    88. Hi I will be travelling to Ireland using National Express and will arrive into Dublin at approx 6.00 am. I need to get to Westport. I have used your search engine and it suggests a coach going to Ballina. Please could you confirm that this goes through Westport before I book these tickets.

      Thankyou

      1. Hi Nicola,

        Thank you for using CheckMyBus intercity bus search engine. Unfortunately, there doesn’t seem to be a direct bus connection from Dublin to Westport, only from Dublin to Ballina, which doesn’t ride through Westport.

        Since the bus connection is not available, you might want to consider using the train, since there is a direct rail connection from Dublin to Wesport.

        Best regards,
        Your CheckMyBus Support

    89. Hello, I booked 2 tickets for travel from Rijeka to Venice on August 7th and it turned out that your website double booked me onto the same bus and I was charged twice on my credit card with two separate booking confirmations: WYFJFB and Q18KQS Could you please get in touch with me about this matter. Thank you

      1. Dear Jessica,

        We are sorry for the inconvenience you’ve experienced. Please note that CheckMyBus is an intercity bus search engine. We do not sell any tickets directly and while browsing you are redirected to the website of the bus provider company, where you can make the purchase.

        We recommend you contact the bus provider directly for further support on this issue. Please look in the confirmation emails for the support contact details for the bus provider company from which you’ve purchased these tickets.

        Best regards,
        Your CheckMyBus Support

    90. I am scheduled to arrive at Biarritz on 31/7/17 at 17.35 travelling to San Sebastian. Should I book in UK before travel and if so who should I book with. Also I wondered if my bus/coach would be valid if my flight is delayed.

      1. Dear Patricia,

        we kindly suggest booking your bus in advance, because otherwise you don’t have any guarantee to get on the bus. The tickets booked online in advance mostly are cheaper than the tickets you buy on the bus. If your flight is delayed, the bus won’t wait. In this case you have to cancel your ticket and buy a new one for the next bus. We recommend booking a bus, that leaves a bit later, so that you have enough time to collect your luggage and even a little extra time for some delay. What company you choose, is not that important, every company should offer you a good service. Choose the bus with the best time for your needs and a good price.

        Should you require any further help, please feel free to contact us. We wish you a comfortable and punctual journey to Cardiff.

        Best regards,
        Your CheckMyBus-Support

      1. Dear Julian,

        in our search engine we only show one-way-tickets, you have to add your return trip in the booking process or book two separate tickets.

        Best regards,
        Your CheckMyBus-Support

    91. Hiya
      I’m trying to book a megabus from Victoria to plymouth rto
      From fro 30 to mon
      But I can’t find how to add more than one passenger as we’re a family of 2 adults and 2 kids
      Also can u take bikes
      Thanx so much
      Ms Andrews

      1. Hello Jo,

        Once you have found a good connection and click on “View Deal”, you will instantly be redirected to the respective company’s website – in your case megabus. This is where you can change your travel details, i. e. add more passengers, and complete the booking.

        Best regards,
        Your CheckMyBus-Support

    92. i have done a payment of GBP 18.10 using my credit card of ICICI BANK, India , (blanked out for privacy reasons) at National Express for travel on 28th June from Birmingham to Heathrow , 8.25 AM bus.

      The payment has been debited from my card but i have not received any confirmation email from your site or any e-ticket.

      Please pass this message to your technical team to sort the matter at the earliest.

      I shall appreciate your quick reply.

      1. Dear Vinay,

        Please note that CheckMyBus is a search engine for intercity buses. Once you have found a good offer and click on “View Deal”, you are automatically redirected to the respective company’s website, in your case National Express, where the booking is completed. We at CheckMyBus have no access to any booking data. We therefore recommend getting in touch with the National Express support team directly to ask them to resend the booking confirmation. There’s a contact form to be found on their website or you can phone them: 0871 781 8181.

        Best regards,
        Your CheckMyBus-Support

    93. Hi there,
      I mistakenly bought a ticket for June 15 instead of July 15 on the Oxford to Heathrow Terminal 5 route with the Oxford Bus Company. Can I change the dates, please?
      Thanks
      Ioana

      1. Dear Ioana,

        In general, you can cancel your Oxford Bus Company trip up to 48 hours prior to the scheduled departure. In order to do so, you need to get in touch with the company directly. You can reach them at info(at)oxfordbus.co.uk. Unfortunately, according to their Terms and Conditions a minimum administration fee of £5 applies.

        Best regards,
        Your CheckMyBus-Support

    94. If i were to miss my National Express bus from Heathrow to Cardiff due to flight delay, will I have to purchase a new ticket or incur a penalty if I want to take al later bus?

      1. Dear Devan,

        To ensure you get on the bus in time, we kindly suggest you book a trip leaving 90min after your estimated arrival for passport control and luggage collection etc. If your flight is delayed, you’ll need to contact National Express’ staff to amend the ticket, which normally causes an amendent fee, plus the excess fare for the new ticket and seat. In your case, if you know your flight will be most likely to be delayed, maybe you should book the one at 9:40 pm.

        Should you require any further help, please feel free to contact us. We wish you a comfortable and punctual journey to Cardiff.

        Best regards,
        Your CheckMyBus-Support

    95. 2 X ADULTS
      1 X 20KG BAG
      Glasgow – Manchester airport
      Flight – man – naples
      06.00am flight

      RETURN
      08.07.17
      10.50 am FLIGHT
      Arrival 13.00pm

      can you advise the best possible options for travel+ prices.
      many thanks

      1. Dear Stephen,

        Thanks for your inquiry at CheckMyBus. We kindly ask you on which day your outbound travel will be?

        For better results, we suggest you check out our search engine. Simply type in the destinations and dates you’d like to travel, and choose the deal that suits you best from the search results list and click “view deal”, you’ll be redirected to the payment page to finish the online booking.

        Should you require any further help, please feel free to contact us.

        Best regards,
        Your CheckMyBus-Support

    96. It would be very helpful if the booking would happen 6 hrs 2 days trying to book tickets it’s disgusting page error

      1. Dear Samantha,

        Which connection exactly are you trying to book? Please also note that CheckMyBus is a search engine with which you can compare the offers of numerous providers. After you click on “View Deal” you are automatically redirected to the respective company’s website. If the error appears there, we would recommend you get directly in touch with the bus company.

        Best regards,
        Your CheckMyBus-Support

    97. Hello,

      I would like to book a return ticket from Munich international airport to Kaprun in Austria on your homepage. I have found it from Munich international airport to Kaprun, however it seems like it doesn’t exist the other way? Why is that? Is it not possible to book from Kaprun to the airport with you?
      The dates are: ticket down 21/07 in the morning, ticket back home: 23/07 in the afternoon.

      Thank you very much for your reply in advance!

      Best regards,
      Hannah

      1. Dear Hannah,

        Unfortunately, there is no bus connection from Munich Airport to Kaprun. If a user activates our search and there are no buses available we display alternative modes of transport, in your case train connections. Still, however, there is no direct one but you can take a train from Munich central station (which you can easily reach from the airport via public transport) to Saalfelden, which is only a few kilometres from Kaprun.

        Once you have found a good train connection, all that’s left to do is to click on the “View Deal” button. You’ll then be redirected to the page of the provider where you can book your ticket. This is also where you can change your travel details, i. e. add more travellers or a return journey.

        Best regards,
        Your CheckMyBus-Support

      1. Dear Anne,

        The connection from Glasgow to Carlisle is operated by National Express. You can use CheckMyBus to compare prices for the route of your choice. Once you have found a good connection, click on “View Deal”. Then you will instantly be redirected to the respective bus company’s website, where you will find a little button saying “Edit my journey”. Simply click there to add more passengers, kids or seniors. After you selected seniors, discounts will be shown to you. Please note that some routes and tariffs are excempt from reductions.

        If you have further questions, please feel free to get in touch again.

        Best regards,
        Your CheckMyBus-Support

    98. I booked for the 19 from Huddersfield to London with return on the 23th. I haven’t received any email from you yet. I’m looking forward to hearing from you.

      1. Dear Manuela,

        Please note that CheckMyBus is a search engine for intercity buses, with which you can compare the offers of numerous providers. As such, we don’t have access to any booking details. The trip from Huddersfield to London is operated by megabus or National Express. We recommend you get in contact with the coach company directly and ask them to resend your booking confirmation or e-ticket.

        Best regards,
        Your CheckMyBus-Support

    99. Hi team, we want to go from Edinburgh to Arnwick in August. We want to buy 4 return tickets in advance. How can we do that the best way? maybe we does not understand it very well.
      Because it seems we have to book for 2 tickets per person. Like from Edinburgh to Arnwick and one from Arnwick to Edinburgh.
      Is it also possible to book for 4 persons or do we have to book for each of us apart? thanks for your answers.
      family De Vries – The Netherlands.

      1. Dear Berthel,

        You can use CheckMyBus to look for the route of your choice. Once you have found a good connection and click on “View Deal” you will instantly be redirected to the respective bus company’s website where you can complete your booking. This is also where you can amend your travel details, i. e. add more passengers or a return journey.

        The connection from Edinburgh to Alnwick is operated by National Express. After you’re redirected you will find a little button on their page saying “Edit my journey”. Simply click there to add more passengers and there’s no need to book individual journeys.

        If you have further questions, please feel free to get in touch again.

        Best regards,
        Your CheckMyBus-Support

    100. I am trying to get a price for 2 adults and 2 children leaving on the 19th june leaving from glasgow bus station travelling to manchester airport and returning on the 4th july.

      Thanks
      kellyanne

      1. Dear Kennyanne,

        Thank you for your request. In order to book your ticket you have to fill in the origin and destination of your journey in our search engine. Also add the date of your travel and click on “Find now”. You’ll then be shown all available buses. In your case, National Express offers tickets from Glasgow to Manchester Airport starting at around £15. Simply pick the one that suits you best and click on “View Deal”. You will then be automatically redirected to the respective bus company’s website, where you can book your ticket and also add the tickets for additional family members. This is also where you can add your return journey.

        Best regards,
        Your CheckMyBus Support

      2. Hello! I would like to book tickets but all my tries are in vain(( every time when I press view deal an error 500 appears and I can do nothing ( what should I do? Thank you.

        1. Dear Marianna,

          which connection an time in particular are you looking for? It could that the bus provider in question is experiencing some technical problems, in which case we’d recommend trying at a later point in time. If the error still occurs, please get back to us so that we can take a closer look at it.

          Best regards,
          Your CheckMyBus-Support

      1. Dear Bea,

        Thank you for your request. National Express offers tickets from Sheffield to Derby starting at around £4. Unfortunately, trips with National Express are not included in the bus pass. Please, do not hesitate to ask again if you have any further questions.

        Best regards,
        Your CheckMyBus Support

    101. Hi
      I’ve tried a few times to book a bus from Heathrow t3 to truro and have not had an email to confirm anything?
      I’m hoping I’ve not paid for 2 or more tickets I won’t need because I’m travelling alone.
      I’m looking to get on the bus from 130 pm on 10 march
      My name is Jamie clegg.
      I’m a little worried I may have paid for more than 1 ticket and it’s in a few days so I want to confirm I’m on it
      Thank you

      1. Dear Jamie,

        CheckMyBus is a search engine, which allows you to compare different coach operators. Therefore, we do not have access to bookings. We would recommend directly getting in touch with National Express. They will be able to ratify if you already booked your ticket. Should you have any further queries, please do not hesitate to ask again.

        Best regards,
        Your CheckMyBus Support

    102. Dear Sir:
      I has paid ticket for bus from Frankfurt to Wertheim village 4, March morning at 9:30. But I didn’t get any information for such booking. Can you please help to check whether there is problem or not. Waiting for your reply. Yang Yan

      1. Dear Yang,

        CheckMyBus is a search engine, which allows you to compare the offers of different bus providers. Since the actual booking process takes place at the bus provider’s website, we do not have the possibility to see the details of your booking. We hope you managed to get the necessary information and that you had a nice trip.

        Best regards,
        Your CheckMyBus Support

    103. I want to book my bus ticket from Coventry pool meadow bus station to heathrow airport,terminal 5 and back to Coventry.

      1. Dear krishna,

        in order to book your ticket you have to fill in the origin and destination of your journey in our search engine. Also add the date of your travel and click on “Find now”. You’ll then be shown all available buses. Simply pick the one that suits you best and click on “View Deal”. You will then be automatically redirected to the respective bus company’s website, where you can book your ticket. This is also where you can add your return journey.

        Best regards,
        Your CheckMyBus Support

    104. Hi, I am trying to book a bus journey for my son to travel on Saturday 26th August from Kennicraig in Scotland to Glasgow (preferably the airport). If there is no bus, as I can’t find the timetable, then is there a bus that leaves on Friday 25th August?
      My telephone number is (blanked out for privacy reasons), and I would be really grateful if someone could contact me and let me know if this is a possibility. Thank you

      1. Dear Sophie,

        National Express offers three daily trips from Kennacraig to Glasgow Buchanan Bus Station. The buses depart at 9:27, 12:27 and 17:59. Unfortunately, however, tickets for trips in August are not available just now since intercity buses can only be booked about three to four months in advance. We recommend you check back at a later point in time. Tickets should then be available and you can easily find them with our search engine.

        Best regards,
        Your CheckMyBus-Support

    105. Is it possible if I book a ticket to travel from Heathrow on the 28th at 12am my flight is due to arrive at 9.15pm if I arrive early and I make it on time for the 10pm bus to Coventry from Heathrow terminal 2, can you tell me if it is possible foe me to travel with my ticket or will I have to book a new ticket completly. If you could let me know as soon as possible I would be extremley greatful.

      Kind Regards,

      1. Dear Linda,

        Thank you for your inquiry. That will depend on the company you booked your tickets with. If you let us know the name of the company, we might be able to assist.

        On the other hand, please, note that CheckMyBus is a search engine for bus travel. As such, we help you to compare prices and features from different providers and have no access to individual bookings.

        Best regards,

        Your CheckMyBus Support

      1. Dear Elizabeth,

        Thank you for your inquiry.

        Which bus company would you like to travel with?

        Please, note that CheckMyBus is a search engine for bus travel. As such, we help you to compare prices and features from different providers.

        Best regards,

        Your CheckMyBus Support

    106. I want to book a journey from Dublin to London Victoria, the site seems to accommodate an outward journey but not a return. Can you help please,

      1. Hello dora,

        once you have found a suitable journey from Dublin to London Victoria on CheckMyBus and you click on “View Deal” you are instantly redirected to the respective coach company’s website to complete your booking. In this next step you can also add the return journey or change further details such as the number of passengers.

        Best regards,
        Your CheckMyBus-Support

    107. I wonder can you help me – I’m arriving from Shannon into Stansted in the morning approx. 8.35am and need to take a bus into Liverpool Street Station – have arranged to meet a friend there approx. 10am (ish). Can you advise best price and bus for tomorrow – I will need a return journey please for return to Stansted next Monday 13th – leaving around 3pm from LSS. Thank you for your help – look forward to a prompt reply.

      1. Hey Mary,

        sure we can help you. There’s a bus leaving Stansted at 8:55 and there’s one at 9:15 (if you want to allow for a bit more time). The first one arrives at Liverpool Street Station at 10:10, the second one at 10:30. At the moment, the first bus can be booked for £8, the later one for £10. Both are offered by National Express.

        For the return journey, there’s a bus available leaving Liverpool Street Station at 15:00, which costs £6 and arrives at Stansted at 16:15. A later bus leaves at 15:20 and arrives at the airport at 16:40. This bus costs £6 as well at the moment.

        You can find all available connections with our search function. A hint: Since there’s many stops available in London, you should type in “London Liverpool Street Station” and then change the radius to 5 km. This will help you get a better selection of appropriate buses.

        Best regards,
        Your CheckMyBus-Support

      1. Dear Anne,

        the connection from London to Bielefeld is operated by Eurolines and includes crossing the channel. Only an administration fee of about 4 Euro will have to be paid on top of the displayed price.

        Best regards,
        Your CheckMyBus-Support

      1. Dear Gaby,

        the coach company National Express offers daily connections from Derby to Heathrow Terminal 5. You can find all available buses by using our search function. Please note that some of the connections require a change in Birmingham.

        Best regards,
        Your CheckMyBus-Support

    108. hi, i booked 2 tickets to Birmingham from ghent, wednesday the 28the can you please email me my details as my mail removed all emails … otherwise i have problems if i cant remembers times ect …
      thank you very much

      1. Dear Nele,

        CheckMyBus is a search engine, which allows you to compare the offers of different bus providers. Since we do not operate the journeys ourselves, we have no possibility to check booking details. The journey from Birmingham to Ghent is conducted by the bus company megabus. You can either contact them via phone at +44 141 352 4444 or send an email to enquiries(at)megabus.com.

        Best regards,
        Your CheckMyBus-Support

    109. I always use checkmybus.com services to travel ,it is a formidable website.

      I have booked one ticket from paris to munich and one return munich paris.
      07/07/2015 return 09/07/2015 from Postbus that checkmybus researched for me,i never traveld with this company .

      I have to cancel my treap so i tried to contact PostBus

      In their policy you can cancel or change 12 hours before the departure , i tried to do so , but it is impossible to contact their customer service .

      when i try to call their custumer service their line is always busy and they do not answer to emails and fax.

      Can you help me to reach them?
      Best Regards
      Best

      1. Dear Taoufik,

        First of all, thank you for your positive feedback!

        As you already mentioned, you will need to contact Postbus directly to cancel your booking 12 hours before the departure. Their customer service should be reachable from 6 am to 10 pm under +49 1806 972797 or via e-mail: info(at)postbus.de.

        Best regards,
        Your CheckMyBus-Support

          1. Dear Taroufik,

            We are really sorry for the inconvenience. However, please note that since we are a bus search engine, we are not directly involved in the booking process. Therefore, we can only refer you to Postbus’ customer service once again. We recommend you to contact Postbus by mail.

            Best regards,
            Your CheckMyBus-Support

    110. Hello, I just bought a ticket from Groningen to Bremen airport with the public express line on 8th of July at 18:15, but I haven’t received it. What should I do to get it?

      1. Dear Adamantia,

        Please note that CheckMyBus is a bus search engine. Once you decided which bus trip to book, you will be forwarded to the bus company’s website.

        Therefore, in case you encounter any problems with your booking, please directly approach Public Express either by phone: 00800 – 4678 25 42 or via e-mail: info(at)publicexpress.de.

        Best regards,
        Your CheckMyBus-Support

    111. Please i need to rent a bus from Budapest to Munich on the 21st of July which can carry up 20 passengers although we are 16 only.

      so please supply me with the price details and also for the 50 passengers buses.

      THANKS IN ADVANCE,

      1. Dear Hady,

        The route from Budapest to Munich is currently operated by Postbus in cooperation with Eurolines Germany. The bus is departing at 7.30 pm in Budapest and arriving at 6 am in Munich the next day.

        Since it is possible to get a group offer from the bus companies in general, we would suggest you to directly approach Eurolines Germany regarding your inquiry.

        Best regards,
        Your CheckMyBus-Support

    112. i need a bus ticket from grodno to warsaw
      may i can get it
      please tell me the requirements you need for me because iam not eu citizen
      but student at grodno state medical university

      1. Dear Hassan,

        Ecolines is actually the bus company that rides from Grodno to Warsaw. For booking the bus ticket, a valid credit card is required – but also PayPal is allowed.

        How to find the bus ride? Simply enter your departure and arrival destination, choosing the right day in the calendar form. By clicking on “View Deal” you’ll be forwarded to the bus companies’ website for making the reservation at.

        Best regards,

        Your CheckMyBus-Support

    113. Hi team,
      i need a bus ticket from munich to nuremberg, on 13th Feburary. Am on schengan visa. Request to help me with ticket booking

      1. Dear praneeth,

        Concerning your inquiry for the bus connection Munich – Nuremberg on Feb, 13th there are many availabilities. Just enter your departure and arrival destination and choose the right day in our calendar form. You’ll see that our search engine machine will show you all available bus companies just within a sec.

        You’ve found the ride that suits you best? By clicking on “View Deal” you will be forwarded to the bus companies’ website for making the reservation at.

        Concerning the payment modalities, we’ve found the following information for you: BusAndFly states that payment can be made by bank transfer or in cash before boarding. FlixBus indicates the following payment modalities: PayPal, MasterCard, Visa, American Express, SOFORT Überweisung (transfer). MeinFernbus indicates these payment modalities: PayPal, MasterCard, Visa. With BerlinLinienBus you will have the following possibilities: Credit card, GiroPay, PayPal, SOFORT Überweisung (transfer).

        Best regards,

        Your CheckMyBus-Support

          1. Hi Margaret,

            Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus company in our system, you are then redirected to the company’s webpage to make the booking and payment. To receive the confirmation for your ticket, you must contact the bus provider you booked your trip with directly.

            Best regards,
            Your CheckMyBus Support Team

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