How can I buy a ticket for a coach trip?
Are you looking for more info about buying and booking your coach ticket? Would you like to know if children can travel alone, how expensive a children’s ticket will be, or if there is a discount for seniors or people with disabilities?
CheckMyBus tells you how to book your ticket, how to pay for it and how to proceed in case of cancellation or modification.
Write to us! – We’re at your service.
How do I book a coach ticket?
The long-distance bus market is expanding unprecedentedly throughout Italy. Thanks to competitive prices and the continuous growth in the offer of available rides, more and more travellers choose the coach to get around. CheckMyBus is the search engine, which helps you find the most convenient and suitable ride. All according to your needs, by purchasing the ticket conveniently online.
Online booking
Booking a ticket online is probably the easiest option. First, you select your trip with the help of the CheckMyBus search function. Then, you can click on “View Deal” to go to the respective bus company’s website, where you can complete the booking process. Moreover, most bus companies will send you your ticket as an e-ticket via e-mail. You can then print it at home or simply use your smartphone screen to show it to the bus driver. Some companies also allow you to pick your printed ticket up in person.
Some companies, such as National Express, offer special deals – so-called funfares. These are only available if you book online and can save you a lot of money. An added benefit of booking online is that there’s no way you can lose your ticket! The bus company sends you the confirmation once you book, and most accept e-tickets. Then, all you have to do is show your ticket on your phone to boad. Sorted!
When it comes to payment methods, then credit and debit cards are the most common option since most bus companies accept these.
Buying the Ticket at the Bus Stop:
Some companies allow you to purchase your ticket directly at the bus stop. For example, on larger bus terminals, such as in London, you will find specific selling points of companies. While this allows for spontaneous journeys, an extra fee might apply and the ticket could be more expensive than an online fare. Consequently, you may also miss out on deals, like funfares, which are only available online. What you should also keep in mind is that the bus of your choice might already be fully booked. Also pay attention to the fact that not every bus company sells tickets at bus stops: The low-cost provider megabus, for instance, only offers online tickets.
How Can I Pay for my Coach Ticket?
Paying for your coach ticket is basically as easy as shopping on amazon. The majority of bus providers accept credit card, the most common payment method. In addition to that and in order to give customers a greater variety of options, larger companies such as National Express, FlixBus and Terravision also accept PayPal.
How can I Cancel or Change a Booking?
When it comes to cancelling a trip or changing a booking, it is important that you know which kind of ticket you have purchased. The conditions for changing a reservation or cancelling a ticket differ from company to company. Here’s a detailed overview over the different policies, which helps you make the right choice: If you are not sure if you can actually use your ticket or whether you will take the bus at a specific time, then we suggest selecting a refundable option. Some bus companies, such as megabus, only offer non-refundable tickets. However, you can change your reservation for a small arrangement fee. In conclusion, the table below gives you more information on the specific cancellation policies of major bus providers.
Here are the cancellation policies of the most renowned bus companies:
- Passengers must cancel within 72 hours before departure.
- Not every ticket type is refundable.
- Changing dates requires £5. Plus, passengers must pay a price difference based on the current price.
- Original ticket must be presented before boarding the coach with amendment reference quoted.
- Flexible fare add-on entitles to a full refund 24 hours before departure.
- For cancellation or amendment, passengers can resort to National Express 24/7 Customer Contact Centre online.
- Please have your ticket number at hand when making any changes or asking for a cancellation.
- In case of a flight delay, a later departure may be provided. Amendments of any kind are charged £5 plus ticket price difference.
- Changes must be made 24 hours prior to departure.
- Changes can conveniently be made online.
- Procedure fee is £1. Ticket difference based on current price.
- Refund not available.
- Modification of travelling date can be made at least 24 hours prior to departure.
- Terravision tickets are non-refundable.
- For further info, passengers can contact Terravision via e-mail
What Happens if I Lose My Bus Ticket?
If you lose your coach ticket, then unfortunately you need to book a new one. If you have only lost the printed version, then you can check your e-mails for the original ticket in order to print it out again. Should you lose your ticket on the way to the bus stop, then you can ask the bus driver or at a service point whether an electronic version of your ticket is ok for you to board or whether they can print out your actual ticket for you. Should you book a bus trip and you did not receive an e-mail, you should check your spam folder before contacting the bus company.
How Can I Save More Money with Discounts?
In order to compete with each other, the various coach companies offer different forms of discount. It’s always worth checking them out in order to find out, which bus provider really offers the best overall deal. Finally, in the table below you can see, which bus company provides discount for which customer groups and how to save money with a few easy tricks. For more information about which coach companies offer discounts, check our bus deals and discounts page.
National Express:
- Baby: 0-3 years old, free. Adult accompaniment is required
- Child fares: 3-16 years old. Proof of age is required
- Funfares: lowest priced tickets. Online only
- Discounts for students who are members of national union of students (NUS or NUS extra): 25% off the standard ticket price
- Young Person’s Coachcard (16 to 26 or full time student): 1/3 off the standard ticket price
- Disabled Persons Coachcard: 1/3 off the standard ticket price
- Senior Coachcard (over 60): 1/3 off the standard ticket price
- Family Coachcard: Free bus travel for children, but adults and children must travel together.
- Scottish Entitlement Card holder: free coach trip within Scotland
- E-voucher
megabus:
- Baby: 0-3 years old ride for free when with an Adult.
- £1 trip offered frequently through online booking
- Discounts for students who are members of national union of students (NUS or NUS extra)
- Scottish Entitlement Card holder: free coach trip within Scotland
Terravision:
- Cheap deals are frequently offered for online booking
- No booking fee
- E-voucher (6 months valid)
We remind you that CheckMyBus is a search engine that helps you find the most suitable coach for your trip, but that does not provide the transport service directly. For any questions regarding your ticket, for changes or cancellations, we always recommend that you contact the Customer Service of the specific operator.
411 Comments
dora south
I want to book a journey from Dublin to London Victoria, the site seems to accommodate an outward journey but not a return. Can you help please,
CheckMyBus-Support
Hello dora,
once you have found a suitable journey from Dublin to London Victoria on CheckMyBus and you click on “View Deal” you are instantly redirected to the respective coach company’s website to complete your booking. In this next step you can also add the return journey or change further details such as the number of passengers.
Best regards,
Your CheckMyBus-Support
Mary McGarry
I wonder can you help me – I’m arriving from Shannon into Stansted in the morning approx. 8.35am and need to take a bus into Liverpool Street Station – have arranged to meet a friend there approx. 10am (ish). Can you advise best price and bus for tomorrow – I will need a return journey please for return to Stansted next Monday 13th – leaving around 3pm from LSS. Thank you for your help – look forward to a prompt reply.
CheckMyBus-Support
Hey Mary,
sure we can help you. There’s a bus leaving Stansted at 8:55 and there’s one at 9:15 (if you want to allow for a bit more time). The first one arrives at Liverpool Street Station at 10:10, the second one at 10:30. At the moment, the first bus can be booked for £8, the later one for £10. Both are offered by National Express.
For the return journey, there’s a bus available leaving Liverpool Street Station at 15:00, which costs £6 and arrives at Stansted at 16:15. A later bus leaves at 15:20 and arrives at the airport at 16:40. This bus costs £6 as well at the moment.
You can find all available connections with our search function. A hint: Since there’s many stops available in London, you should type in “London Liverpool Street Station” and then change the radius to 5 km. This will help you get a better selection of appropriate buses.
Best regards,
Your CheckMyBus-Support
anne
do your prices include crossing the channel when traveling from London to Bielefeld please?
CheckMyBus-Support
Dear Anne,
the connection from London to Bielefeld is operated by Eurolines and includes crossing the channel. Only an administration fee of about 4 Euro will have to be paid on top of the displayed price.
Best regards,
Your CheckMyBus-Support
gaby
Hi.
which bus from Derby Midlands can i take that goes to Terminal 5 London Heathrow Airport?
CheckMyBus-Support
Dear Gaby,
the coach company National Express offers daily connections from Derby to Heathrow Terminal 5. You can find all available buses by using our search function. Please note that some of the connections require a change in Birmingham.
Best regards,
Your CheckMyBus-Support
nele claes
hi, i booked 2 tickets to Birmingham from ghent, wednesday the 28the can you please email me my details as my mail removed all emails … otherwise i have problems if i cant remembers times ect …
thank you very much
CheckMyBus-Support
Dear Nele,
CheckMyBus is a search engine, which allows you to compare the offers of different bus providers. Since we do not operate the journeys ourselves, we have no possibility to check booking details. The journey from Birmingham to Ghent is conducted by the bus company megabus. You can either contact them via phone at +44 141 352 4444 or send an email to enquiries(at)megabus.com.
Best regards,
Your CheckMyBus-Support
Taoufik
I always use checkmybus.com services to travel ,it is a formidable website.
I have booked one ticket from paris to munich and one return munich paris.
07/07/2015 return 09/07/2015 from Postbus that checkmybus researched for me,i never traveld with this company .
I have to cancel my treap so i tried to contact PostBus
In their policy you can cancel or change 12 hours before the departure , i tried to do so , but it is impossible to contact their customer service .
when i try to call their custumer service their line is always busy and they do not answer to emails and fax.
Can you help me to reach them?
Best Regards
Best
CheckMyBus-Support
Dear Taoufik,
First of all, thank you for your positive feedback!
As you already mentioned, you will need to contact Postbus directly to cancel your booking 12 hours before the departure. Their customer service should be reachable from 6 am to 10 pm under +49 1806 972797 or via e-mail: info(at)postbus.de.
Best regards,
Your CheckMyBus-Support
Taoufik
Dear team,
The point is that ,they do not answer at all can you help me to reach them ?
CheckMyBus-Support
Dear Taroufik,
We are really sorry for the inconvenience. However, please note that since we are a bus search engine, we are not directly involved in the booking process. Therefore, we can only refer you to Postbus’ customer service once again. We recommend you to contact Postbus by mail.
Best regards,
Your CheckMyBus-Support
Adamantia Kassi
Hello, I just bought a ticket from Groningen to Bremen airport with the public express line on 8th of July at 18:15, but I haven’t received it. What should I do to get it?
CheckMyBus-Support
Dear Adamantia,
Please note that CheckMyBus is a bus search engine. Once you decided which bus trip to book, you will be forwarded to the bus company’s website.
Therefore, in case you encounter any problems with your booking, please directly approach Public Express either by phone: 00800 – 4678 25 42 or via e-mail: info(at)publicexpress.de.
Best regards,
Your CheckMyBus-Support
Shady Hany
Please i need to rent a bus from Budapest to Munich on the 21st of July which can carry up 20 passengers although we are 16 only.
so please supply me with the price details and also for the 50 passengers buses.
THANKS IN ADVANCE,
CheckMyBus-Support
Dear Hady,
The route from Budapest to Munich is currently operated by Postbus in cooperation with Eurolines Germany. The bus is departing at 7.30 pm in Budapest and arriving at 6 am in Munich the next day.
Since it is possible to get a group offer from the bus companies in general, we would suggest you to directly approach Eurolines Germany regarding your inquiry.
Best regards,
Your CheckMyBus-Support
hassan badal
i need a bus ticket from grodno to warsaw
may i can get it
please tell me the requirements you need for me because iam not eu citizen
but student at grodno state medical university
CheckMyBus-Support
Dear Hassan,
Ecolines is actually the bus company that rides from Grodno to Warsaw. For booking the bus ticket, a valid credit card is required – but also PayPal is allowed.
How to find the bus ride? Simply enter your departure and arrival destination, choosing the right day in the calendar form. By clicking on “View Deal” you’ll be forwarded to the bus companies’ website for making the reservation at.
Best regards,
Your CheckMyBus-Support
praneeth
Hi team,
i need a bus ticket from munich to nuremberg, on 13th Feburary. Am on schengan visa. Request to help me with ticket booking
CheckMyBus-Support
Dear praneeth,
Concerning your inquiry for the bus connection Munich – Nuremberg on Feb, 13th there are many availabilities. Just enter your departure and arrival destination and choose the right day in our calendar form. You’ll see that our search engine machine will show you all available bus companies just within a sec.
You’ve found the ride that suits you best? By clicking on “View Deal” you will be forwarded to the bus companies’ website for making the reservation at.
Concerning the payment modalities, we’ve found the following information for you: BusAndFly states that payment can be made by bank transfer or in cash before boarding. FlixBus indicates the following payment modalities: PayPal, MasterCard, Visa, American Express, SOFORT Überweisung (transfer). MeinFernbus indicates these payment modalities: PayPal, MasterCard, Visa. With BerlinLinienBus you will have the following possibilities: Credit card, GiroPay, PayPal, SOFORT Überweisung (transfer).
Best regards,
Your CheckMyBus-Support
Margaret Calton
confirmation of my ticket on the 29th Dec Victoria to Alnick
CheckMyBus-Support
Hi Margaret,
Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus company in our system, you are then redirected to the company’s webpage to make the booking and payment. To receive the confirmation for your ticket, you must contact the bus provider you booked your trip with directly.
Best regards,
Your CheckMyBus Support Team