General Information About the Coach

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What is the Address of the Bus Station/Stop?

With the search results from CheckMyBus, you can easily check the exact address of the station or stop of origin as well as the address of your destination. These results are also accompanied by a map showing the exact location. Where can you find this information? Very easy. All you need to do is click on the “+” symbol on the left end of each result and you will obtain all the necessary information of both the route and the stations. To view the maps of the stations, just click on the connection and the maps of both stations will appear as well as the addresses.
If you are unsure if you’ve entered the right information or want to double check, you don’t have to worry because all the bus companies show a summary of the purchase before making the payment. Naturally the address of the stations and/or stops also appear on the same bus tickets.

What to Do if the Bus Leaves or Arrives Late?

The passenger transport companies do not respond to delays that are not directly attributable to them, caused by a fortuitous event or due to legal or administrative requirements.
In case the cause of the delay is attributable, it is necessary to make a formal claim to demand the corresponding compensation for damages that may have been caused to the traveller. In this case, the passenger must demonstrate the damage and its economic repercussions by presenting all the invoices and pertinent receipts that show the generated expenses.
In case of a breakdown during the trip, the bus company must find and pay for the alternative means necessary to take passengers to their final destination as quickly as possible. In case of lodging or maintenance costs, it will also be the company that has to assume them.

How Much Time in Advance is Necessary to Take the Bus?

Naturally, there are several factors that affect the amount of time necessary for the traveller to arrive at the bus station or stop. In case of domestic journeys, with the ticket already printed or available on a mobile device, and without special luggage it is usually sufficient to be about 10-15 minutes early. In general, when it comes to international trips, bus companies such as Flixbus or Ouibus recommend to arrive at the station at least 30 minutes before the bus leaves.
Do you travel with your bicycle, with a pram or do you have special needs to be accommodated during the trip? Companies recommend being there at least 30 minutes ahead of time to avoid possible unforeseen events, regardless of whether it is a national or international trip.
Our recommendation: it is always better to arrive relaxed and with time to spare than to arrive running or even miss the bus for arriving too late.

What Do I Do if I Miss My Coach?

If you miss the bus for reasons beyond the control of the company, each company has its own regulations and the corresponding conditions of change and cancellation apply. In the case of National Express, you cannot amend your ticket after your scheduled coach departs. You can however amend your ticket online for £5.00 (£6.00 if done via telephone) prior to your coach’s departure. Similarly, you can also opt for the Fully Flexible Fare, which allows for an unlimited number of amendments to be made prior to your departure time without an added fee.

Can Unaccompanied Minors Travel by Bus?

In most cases, children who are 14 or older will be able to travel on their own provided they have authorization from a parent or legal guardian. Both megabus and National Express require passengers who are under 14 years of age to be accompanied by a passenger who is at least 16. Passengers aged between 15 and 17 may only travel without an adult if they have written permission from a parent or legal guardian.

106 thoughts on “General information about the coach

  1. Just bought a ticket from your website London to Oxford for the 20th July leaving 07.55. On your website the destination given is Oxford is given as Gloucester Green which is what I need. Clicked through and bought the ticket, now I see it is only going to Oxford Thornhill Park and Ride which is not what I want, arriving 09.20 How do I get a refund and why do you give inaccurate information?

    07:55
    London – Victoria Coach Station
    Duration 1h 26m
    direct
    09:21
    Oxford Gloucester Green

    1. Dear Guy,

      Thank you for your feedback. Upon selecting this route, and clicking “view deal,” you are then redirected to the megabus UK website, which displays the connections throughout the day. At 7:55, there is a connection both to Oxford – Thornhill and Oxford – Gloucester Green according to the megabus results. You should be able to exchange your tickets. We apologize for any inconvenience.

      Best regards,
      Your CheckMyBus Support

  2. Hi I am catching a bus from Corsham to Manchester airport this afternoon. The road is closed where my pick up point in corsham is. What do I do? Thanks

    1. Dear Rebecca,

      Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. To know where to go, we suggest contacting the coach company you booked your ticket with.

      Best regards,
      Your CheckMyBus Support

    1. Dear Lee-Ann,

      Thank you for your message. Unfortunately, we don’t currently have direct connections from the Split Airport to Tisno. On 25 July, there’s a connection at 9:30 and 11:30 available from Split Central Station to Tisno. Tickets start from €6.49. On the 29th, there’s a bus which departs from Tisno at 8:04 and arrives at Split at 10:05 from €8.38. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

  3. Is i possible to get from UK to Spain with my driving licence as the home office is holding my passport i am full UK citizen.

    1. Dear Rameez,

      Thank you for your message. Since the UK is not a part of the Schengen Zone, as a UK citizen, you would still need to show your passport at the border to be able to enter Spain. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

  4. Would you tell me the address of the National Express coach stop at Royston and also the location of the stop at Heathrow Terminal 4, thank you.

    1. Dear Fred,

      Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t operate any buses. National Express should have a station at 7 Newkirk Close, Royston and then right at Heathrow’s Terminal 4 at Southern Perimeter Rd. Please note however that these stops could change and that the final addresses shown on your ticket are the most up to date.

      Best regards,
      Your CheckMyBus Support

  5. hi i dont mind in paying ticket on dover but can i still catch it at folkestone ? can you email. me with a answer please

    1. Dear Denise,

      Thank you for your message. Please note that generally the pick-up and drop-off points on your ticket are where you have to go. As an intermediary bus price comparison portal, we don’t sell tickets and suggest you contact the bus company you booked your ticket with to know for sure.

      Best regards,
      Your CheckMyBus Support

    1. Dear Bernie,

      Thank you for your message. Generally, if you miss a but you must book another ticket if you miss the time specified on your ticket. Some shuttles and companies allow you to book a special flexible ticket which allows you to get on any bus within a certain time from of when you booked the original ticket. We suggest contacting available bus companies to see what is available for you.

      Best regards,
      Your CheckMyBus Support

  6. I booked a ticket from London to Glasgow on this site 2 weeks ago. Money has been taken out of my account, but no email or ticket has been sent.
    Please can you help?

    1. Dear Stuart,

      Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “View deal” on a bus route in our system, you are then redirected to the company’s webpage to make the booking and payment. To resolve this issue, you must contact the coach company you booked the ticket with directly.

      Best regards,
      Your CheckMyBus Support

    1. Dear Jimmy,

      Thank you for your message. Policies regarding children vary depending on which bus provider you travel with. Generally, most bus providers allow young children to travel for free provided they sit on their parent’s lap, but we suggest contacting the bus company you plan to travel with to know for sure what’s required.

      Best regards,
      Your CheckMyBus Support

    1. Dear Gordon,

      Thank you for your message. Bus companies, like Ouibus, eurolines and FlixBus all offer connections from Barcelona to London throughout the year. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

  7. hi,

    My flight arrives at 19.10 in hearthrow airport, I am planning to book a 21.40 night bus to glasgow, do you think I’ll have enough time to catch the bus?

    Also, in case that my flight get delayed and I missed the bus, is it possible to hop onto the next one at 23.40? (I understand that I probably need to pay again, but will there be any discounted fare or something?)

    Thank you for your time.

    1. Dear Simon,

      Thank you for your message. You can consider buying a flexible fare ticket, which allows you to get on any bus within a certain time frame of your arrival time. This is offered by companies like National Express and is a good option in case your flight is delayed. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

  8. I am trying to book tickets from Newport Monmouthshire to Heathrow.
    The departure point on the website states Newport Rail Station but that doesn’t seem to have a bus stop, the bus depot is somewhere else. Can you clarify please

    1. Dear Anne,

      Thank you for your message. The bus station for this connection should be at 6 A4042 Newport NP20 1HG UK and not the rail station. We have corrected this information in our system and apologize for the error. Please note that once you’re redirected to the bus company’s web-page to book your ticket, all information from the company and on your ticket is the most recent and up-to-date info about your trip. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

  9. Hi ya. I’ve made a booking for today’s journey to Luton Airport. But then when I checked the online ticket that has sent to me it stated as Luton Town Interchange. I assumed that it will stop at Luton Airport on its way to the last destination. But when I checked with the Journery in more detailed. I noticed that Check My bus had made an error with my booking. I’ve purchased another ticket now from a different provider, because I didnt want to take any chances. Therefore, I would like to demand for a refund. I will be more that happy to provide you with any other evidence. Thank you. Hoping to hear from you soon.

    1. Dear Uganesvara,

      Thank you for your message. We are very sorry to read about your experience. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. As an intermediary company, when you click “view deal” on a route in our search engine, you are then redirected to the bus company’s web-page to make the booking and payment. We receive the information we display from the company, however once redirected, further information is provided by the company. All information provided directly by the company on their website takes precedence and is the most up-to-date for your trip. Unfortunately, we are unable to provide a refund, as we did not sell the ticket, but redirect the user to the company’s web-page to make the booking.

      Best regards,
      Your CheckMyBus Support

  10. Looking for a bus going 10/06/20 departing London to Florence for 2 – 4 people. Is this possible? Returning 17/06/20. What would be the cost per person? Journey time?

    1. Dear Sylvia,

      Thank you for your message. Buses from London to Florence on 10/6/20 start from €63.98 per person with a duration of 28 hours and 45 minutes. For the return trip, this would cost €93.98 per person. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

  11. Hello.
    My wife and I are looking to travel from County Durham to Heathrow T5 on 8th June flying at 16.40hrs. and return via T3 on 23rd June 15.00hrs.

    Can you please advise me as to which is best coaches/timings/pickup points/routes etc.for us?

    Many thanks for your time with my enquiry.
    Best regards.
    Alan

    1. Dear Richard,

      Thank you for your message. On 8 June, the only bus that arrives at London Heathrow Airport from Durham in our system, leaves at 12:05 in the morning and arrives at 6:00 am. Other buses that day arrive after your plane departs and costs £10.00. Similarly on 23 June, the only bus which leaves from Heathrow Airport for Durham, departs at 23:40 for £10.00. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

    1. Dear Senka,

      Thank you for your message. Unfortunately, most coach companies, such as Eurolines or don’t allow pets on board, with the only exception being certified service dogs. If you have any further questions, then please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

    1. Dear Mary Beth,

      Thank you for your message. When would you like to travel? There are usually bus connections throughout the day from 7:15 in the morning to 15:05. However bus times can change depending on which day you’d like to travel. You can find all the available bus connections, sorted by departure or arrival time, in our search engine by entering both cities and the date you’d like to travel.

      Best regards,
      Your CheckMyBus Support

  12. I am writing to you with a formal complaint.

    I booked 2 adult tickets on Friday 15th February, to go to Great Yarmouth from Victoria coach station (departure 10:45.)
    I booked these tickets at 7:30 that morning.
    Reservation number – 34/35-4795-150219-M16-1045-SCB-YAR

    I specifically typed in ‘London Victoria’ when it asked me where I wanted to depart from as I know Victoria very well, and would make my life easier.

    I actually have a screenshot on my phone of it saying “Departure station: London – Victoria Coach Station, Buckingham Palace Road 164”

    So I’ve made my way to Victoria station, I am now on the Circle line to Victoria from Liverpool St, as we have gotten to Blackfriars i decided to check the confirmation email had come through (please note I hadn’t checked the email as this was all done last minute and in a rush.)

    The confirmation email states ‘departure – stratford city bus station’
    I now have 30 minutes to get to stratford city bus station from Blackfriars.
    The quickest way was to get an Uber, but I had paid more money than I needed to getting to Victoria, when I didn’t need to go that far out into London and then I paid more money for an Uber rom Blackfriars station to stratford city bus station.
    We did actually manage to get the megabus, but that’s because the driver was late, if it was on time we would have missed it, and had to wait hours for the next bus and pay for another ticket!

    So I want my money back for those tickets, and I also want compensation for the money I paid out for the Uber rushing to get to somewhere I had no idea I had to be!
    It’s an absolute joke.

    1. Dear Charlotte Mays,

      Thank you very much for bringing this issue to our attention. We are deeply sorry for your experience.

      Please note that CheckMyBus is a price comparison portal and doesn’t sell bus tickets. When you click “View Deal,” you are then redirected to the bus company’s website to make the booking and payment. There you will find all the relevant information, including the station name and location, and this information is displayed before you make the payment to the bus company.

      Again, we apologise for the inconvenience, and we assure you we will continue to work towards preventing such errors from taking place in the future.

      Best regards,
      Your CheckMyBus Support

  13. your site is telling me I can book seats on easybus from London to/from Luton for £2.01 each (16/5& 9/6). Then I click the links through to easybus and they are quoting £7.98 each seat. How do I achieve the £2 each ticket price please?

    1. Hello,

      Thank you for your message. For which time did you select the trip? Unfortunately, sometimes it can take a bit of time for our system to catch up to price changes from the company. However, at present, upon check the easyBus website, the prices are the same as the ones we display. If you have any continued issues with the prices, please contact us again.

      Best regards,
      Your CheckMyBus Support

  14. Can you tell me please if the National Express picks up from the Savercentre Tilehurst Reading I want to travel from Reading to Tenby and I know it used to pick up from there I live in Newbury and this would be a convenient stop for me.

    1. Dear Janet,

      Thank you for your message. It doesn’t appear that National Express picks up from the Saver Centre Tilehurst in Reading. Most connections pick up at Pincents Lane, and other National Express stops include the Royal Berkshire Hospital, and the University of Reading and Reading Town Centre. The address of the station should be on your ticket once you’ve made the purchase. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

  15. Hi

    I booked/purchased a ticket today for Barcelona Airport T2 to Tarragona central bus station on 28th of january 2019 for 22:50 hrs timing. My reservation locator is (omitted for privacy). I have not received ticket on my email yet.

    Can you please check and revert. Thankyou

    1. Dear Omer,

      Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route, you are then redirected to the bus company’s webpage to make the booking and payment. Booking done through ALSA are ultimately redirected to ALSA as well. In order to receive your ticket or a refund, you must contact the company you booked your trip with directly.

      Best regards,
      Your CheckMyBus Support

  16. Hi I want to ask you, wich nomber of gate i need to find in Barnsley bus station to london luton airport.i’v got a one chenge in Milton Keynes,and then to luton airport.Thank you.

    1. Dear Panyo,

      Thank you for your message. The location of the bus station is indicated on your bus ticket. If you are still not sure about the exact location, do not hesitate to contact directly National Express to have more information.

      Best regards,

      Your CheckMyBus-Support

    1. Dear Diana,

      Thank you for your message. Unfortunately, there are no direct bus connections between Bilbao and Logroño in our system at this time. We’re always working to expand our bus content, and hope that you can find everything you’re looking for next time.

      Best regards,
      Your CheckMyBus Support

    1. Dear Mary,

      Unfortunately, the bus from Dublin to Lisburn ends at Belfast Europa Bus Centre or Belfast City Airport.

      Best regards,

      Your CheckMyBus-Support

  17. I was buying a round ticket that was showing a price. When I finished buying the first and came back to pay the return the price was showing 89 instead of 33. How can I do to get a pay the price you were showing or to get a refund of my first ticket???
    I’m feeling really bad. Do you have a telephone number?

    1. Dear Milena,

      Thank you for your message. Kindly provide us more details about your booking so we can further investigate what could’ve gone wrong, such as the company you booked with, the bus connection, the date you booked and for how many passengers you booked.

      Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a connection in our search engine, you are then redirected to the bus company’s webpage to make the booking and payment. To receive a refund, you must contact the bus company directly.

      Best regards,
      Your CheckMyBus Support

  18. I need to find a ticket to Warwick from Andover Hampshire 20 December and return Warwick to Andover on 30/31 December can’t you help please

    1. Dear Jennifer,

      Thank you for your message. There is a bus connection from Andover central bus station to Warwick bus station available that departs at 9:35 in the morning on 20 December for £28.20 or at 15:45 for £38.10. On 30 December, you can find bus connections from Warwick back to Andover starting from £26.40. You can find all available bus connections in our system by entering your departure city, desired destination city and travel date in our search engine. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

  19. Hello

    I am looking for a bus from Manchester Airport to Leeds. It seems like there are two bus stations at Manchester Airport from which NationalExpress leaves from. One of them is called “Station: Manchester, Manchester Airport, United Kingdom” The other one is called “Station: Manchester Airport Terminal Rd S 5, Manchester Airport (United Kingdom)”. We land in Manchester Airport at 12:10 and need a bus from there to Leeds. Are both of the bus stops in the airport? Meaning I would be able to depart from either of them by 13:20? Because I see there’s a bus from Station: Manchester, Manchester Airport at 13:20.

    Kind regards
    Nanna

    1. Dear Nanna,

      Thank you for your message. Both of these stations from National Express should depart directly from the Manchester Airport to Leeds. When you click view deal on the route, you will be redirected to the National Express webpage, where you can see the final address displayed before you book and pay for the ticket. While we work hard to assure that our website is as accurate as possible, we always suggest customers confirm the address on the ticket to make sure that it is where they need to go. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

  20. Hello

    We want to take the Interbus from Catania Airport to Syracusa. Can we buy tickets on the bus rather than booking them in case our flight is delayed? There are buses at 12:40, 13:00 and 13:15 so it would be better for us just to get on the most timely bus for us.

    Can you advise.

    Many thanks.
    Fiona Beasley

    1. Dear Fiona,

      Thank you for your message. You should definitely be able to buy your tickets for Interbus Autolinee while at the airport. When booking online, you do tend to get cheaper bus tickets and are certain to secure your seats for the time you’d like to travel. When you purchase at the airport or on the bus, you are not guaranteed a seat and may have to wait for the next bus. If you’re unsure when exactly your plane will land, we suggest booking for a time that is at least an hour after your expected arrival to allow you to navigate the airport or for minor delays. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

  21. Myself and 4 others are travelling to Hammersmith next Tuesday from Portsmouth. We need to arrive in Hammersmith by 12.00 noon. We will have a wheelchair
    Can you please advise:
    what time we would need to get the coach
    Where we would need to change coach and time of new coach
    Return coach times
    Cost

    1. Dear Una,

      Thank you for your message. Next Tuesday, there are two connections that travel between Portsmouth and London Hammersmith that will get you there before noon, one departs at 5:05 and arrives at 9:50 and the other leaves at 7:30 and arrives at 11:50. Both buses leave from Portsmouth – The Hard Interchange, and transfer at London Heathrow Airport before reaching London Hammersmith. Return coaches are available, and when searching for coaches in our search engine, you just need to enter the dates of both your outbound trip and return trip to see all the results. If you would like to return the same day, for example, there are connections that depart at 15:25, 18:00 or 19:50 from Hammersmith, as well as numerous others from other London stations. The cost for these tickets will vary depending on which times you choose to travel, but will cost roughly £42 per person. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

  22. I am looking to book a coach from Southampton to Bolton, it says that their is one hange.

    What if we arrive late where we have to get onto a different coach?

    do we miss that coach, or does the coach we change to specifically for the coach we were on before?

    1. Dear Jade,

      Thank you for your message. There is a change for the connection between Southampton University and Bolton at London Victoria Coach Station. Generally, the National Express drivers do their best to assure that passengers can make their transfers on time, however if there is a delay, National Express will do its best to provide alternative arrangements should you miss a connection. If this does occur, we’d suggest talking with the bus driver to come to a solution, and also using the National Express coach tracker to make sure that the bus is coming on time. Typically, you should be able to board the next available bus if this does occur.

      Best regards,
      Your CheckMyBus Support

  23. I am traveling alone with a small mobility scooter to Giardini Naxos from Catania-Fontanarossa Airport will I be able to use the bus with my mobility scooter please?
    Can you advise which bus stop for Caesars palace hotel?
    Thanks

    1. Dear J Quick,

      Thank you for your message. The primary bus operator which connects Giardini Naxos and Catania Airport is Interbus Autolinee, which generally does allow mobility items, like bicycles, onboard provided they are disassembled and placed in a special bag with indication of the owner and are considered baggage, which may or may not be charged an additional fee depending on your other luggage you bring. There are bus connections available between the Catania Airport and Giardini Naxos station, however to reach the Caesars Palace Hotel directly, you must use either local transport or a taxi service to get there. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

  24. I am flying from Liverpool john Lennon airport on the 16th September my flight is 7am so will need to get to the airport for 5am have you a bus that will get me to the airport for 5 am from Blackburn Lancashire

    1. Dear Anna,

      Thank you for your message. Unfortunately, there aren’t any direct bus connections from Blackburn Lancashire to John Lennon Liverpool Airport in our system at this time. The nearest stations to Blackburn are Preston and Accrington, and unfortunately the earliest bus to Liverpool from either doesn’t depart until 7:40 in the morning. Alternatively, you can take local transport from Blackburn to Rawtenstall Bus Station via Rawtenstall Transport and then from there, you can travel directly to Manchester with the Burnley Bus Company local transport. From Manchester, there is a direct bus connection via megabus which departs at 3:50 and arrives to Liverpool at 4:50. From Liverpool One Bus Station, you should be able to travel directly to the airport with local transportation. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

  25. You don’t seem to indicate the position of concessionary pass holders….for instance can I use my pass from Preston to Manchester?

    Thanks!

    1. Dear Keith,

      Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal that doesn’t sell tickets. When you find a bus connection through our search engine, and click “view deal,” you are then redirected to the bus company’s webpage to make the booking and payment. Once you are on the company’s webpage, you can edit your booking to include any discount codes or passes according to that company’s policies. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

  26. I am on your website trying to book a bus trip for two from Newquay uk to Heathrow termanal 2 on 2 Dec 18. I have a great deal from you but when I try to confirm and pay your web site kicks me out!!!
    Don’t you want the business?
    Really frustrated
    Dave

    1. Dear David,

      Thank you for your message. We apologise for the technical difficulty regarding your search results. When searching for the connection from Newquay to London Heathrow Airport, we were able to access the company’s website. Kindly let us know which device you were using and what exactly happened when you selected the connection? When you click on “view deal”, you are redirected to the bus company’s webpage to make the booking and payment.

      Best regards,
      Your CheckMyBus Support

  27. I’m trying to find info on prices and times for travel from Manchester airport to Liverpool on sat the 14th July and best way to travel but have been waiting over an hour for this info on my iPad and need return price and travel times why is this so hard !!!!????? A very frustrated customer

    1. Dear Mrs. Feenan,

      Thank you for your message. We apologise for the issues you had searching for the information, and hope that you were able to find everything you were looking for. If you have any future difficulties with the site, please let us know and we’d be more than happy to see what went wrong.

      Best regards,
      Your CheckMyBus Support

  28. Hi,On 24th August My wife and I hope to book bus from Dresden to Prague airport.The bus stops in prague before I assume a second bus will transfer us to the airport.1-is bus ok to store a medium size case each.2-Can I break my journey in Prague and leave cases somewhere at bus station as our flight is quite late and we will leave Dresden approx 10-0 am so will have some time which we would like to use in Prague.3-Because we are in our seventies is the transfer point for airport b us very far from drop of from Dresden.
    regards
    jim gibson

    1. Dear James,

      Thank you for your message. Typically, if you have booked your intercity bus from Dresden to Prague Airport, and there is a break in the city before you reach the airport, you must board the connecting bus as specified on your ticket. If you want to be more flexible with your time, we’d suggest booking two tickets, with the first being from Dresden to the city of Prague, and the second being from Prague Central Station to Prague Airport. The latter of these can likely be obtained via local transport as well. This way, you are ensuring yourself a certain amount of time in the city of Prague before you have to catch your next bus to the airport.

      As for storing your luggage, the city of Prague does offer storage for five euros per day at the Hlavani Station as well as the Old Town Square. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

  29. We have a friend travelling from London next Monday the 28th May. She’s planning to try for the 9.10 Inverness to Ullapool but apparently its a bank holiday (in England). Please can you tell me whether that bus will run normally or is there a special timetable?

    1. Dear Cathie,

      Thank you for your message. Bank holiday timetables do tend to vary from service and region. If the timetable is posted on the provider’s site, she should be able to still make the bus. If this is not the case then typically the bus’s regular Sunday timetables will take effect, and if you’re unsure, we suggest directly contact the city bus provider to make sure the buses are still running.

      Best regards,
      Your CheckMyBus Support

    1. Dear Nicky,

      Thank you for your message. From Florence, your bus should depart from either Florence Train Station or Florence Montelungo. If you have already booked your ticket via easy bus, the address of the station should be on your ticket. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

  30. Hi there,
    I’ve just bought a ticket for a day that isn’T the right one for me, by mistake. How can I amend the ticket? The one I need is the same price, the same time, but a week earlier.

    Many thanks

    1. Dear Sara,

      Thank you for your message. Please note that CheckMyBus is an intercity coach search engine, and we do not sell tickets directly. Once you have clicked on the “View Deal” button on our website, you were redirected to the website of the bus provider, where you purchased the ticket. For any further information on how to change your ticket you must contact the bus provider you booked your ticket from.

      Best regards,
      Your CheckMyBus Support

    1. Dear Alison,

      Most buses are very accessible to disabled travellers. In fact, many providers, such as National Express, offer discounts for passengers with disabilities. Items, such as walking frames and wheelchairs are considered necessary items and can typically be brought on the bus for no extra charge. While the exact protocol varies from operator to operator, most will accommodate passengers with a range of disabilities

      For the best results, we suggest directly contacting the bus provider for any specific boarding instructions in advance of any trips that you book to be sure that you can receive the assistance you need, and so that the bus staff can be best prepared to help. If you have any further questions, please feel free to get in touch again.

      Kind regards,
      Your CheckMyBus Support

  31. Hi

    I am trying to book a bus from Nou Camp stadium in Barcelona to Port Aventura in Salou on Sunday 20th August after the match has finished, which will be after 22:30 pm. I have put all the details onto the site, but it says the bus is coming from T2 at Barcelona airport to Port Aventura, but does not say it stops at the stadium. I cannot find a bus route map of all the stops on route and was worried that it doesn’t stop at the stadium. Please could you help.

    Thanks

    Lorraine

    1. Dear Lorraine,

      Unfortunately, the buses from Barcelona to Salou Port Aventura don’t stop at Nou Camp Stadium. The buses start only at Barcelona Airport.

      Best regards,
      Your CheckMyBus Support

  32. I am looking for a bus to get to Omagh, from Letterkenny tomorrow 21st July.
    I see there is a bus going to Monaghan from Letterkenny am I able to catch that bus and will it stop at Omagh

    1. Dear Daniel,

      Unfortunately, there’s no direct bus connection from Letterkenny to Omagh. You have to start your journey in Monaghan.

      Best regards,
      Your CheckMyBus-Support

  33. You quoted a price of £53.50 for my trip, i was redirected to the bus company site who quoted me 10 times that amount for a return trip, the initial quote was very misleading.

    1. Dear Russell,

      we’re sorry to hear that you encountered issues. We’re always doing our best to keep the data on our page up to date. However, in some cases it might happen that the last ticket at the displayed price was only recently sold out, which can lead to inconsistencies. A price ten times the amount of the displayed one is very uncommon though. Which trip in particular are you refering to so that we can take a closer look at the issue?

      Best regards,
      Your CheckMyBus-Support

  34. I am holder of Senior All Island bus pass high I can use on any transport system in Irelad .Do you accept these Senior Passes ? I am an Irish resident ,

    1. Dear Maureen,

      Please note that CheckMyBus is a meta-search engine, with which you can compare the offers of numerous providers. Since each of them has different terms and conditions, it’s better to contact them directly. We recommend you use our search engine to find a suitable trip first. You will then see, which provider operates the trip and you can ask whether your bus pass entitles you to discounts.

      Best regards,
      Your CheckMyBus-Support

  35. Hi,
    Could you please tell me if you offer any buses/coaches that travel from edinburgh centre to loch lomond?
    Thanks

    1. Dear Tammie,

      Unfortunately – at the moment – none of our bus partners offers coach services from Edinburgh to Loch Lomond. Alternatively, you can also use our side to check for available carpooling options.

      Best regards,
      Your CheckMyBus-Support

  36. Hello:). I booked two bus tickets from Manchester Airport to Liverpool on the 25th of December with return to Manchester Airport the 28th December, but haven’t received a receipt yet. Can you help me with this?

    1. Dear Ingvild,

      CheckMyBus is a search engine for intercity buses, however the actual booking is always completed on the respective bus company’s website. We recommend you contact National Express directly: you can either do this via a contact form on their website, through their social media channels or call them on 0871 781 8181. They should be able to send you a booking confirmation.

      Best regards and happy holidays,
      Your CheckMyBus-Support

  37. I have booked 2 passengers using this website. We have not received any confirmation email or number.
    From Belfast to Dublin. Confirmed with the bank that money has been taken however we have nothing via email or any tickets.
    The passenger is traveling tomorrow and is in our office currently. A reply ASAP would be appreciated, or we may have to resort to a refund.

    1. Dear Munir,

      CheckMyBus is a search engine, which allows you to compare the offers of numerous coach companies. Once you have found a trip and click on “View Deal” you are instantly redirected to the respective bus provider’s website, which in this case is either Aircoach or Bus Éireann. Since we have no insight into any booking details, we recommend you contact the bus company you have chosen directly. They should be able to send you a confirmation and your ticket.

      Best regards,
      Your CheckMyBus-Support

  38. Hi I would like to travel from Luton (travelodge) to milton keynes Cental on 30th may. Website says there is one at 1:05am gets me to milton keynes at 1:30am. Can you please tell me the name and number of the coach. Thanx

    1. Dear Chantelle,

      the number of the coach you have chosen is JL707. When you find a good connections with our search function and you click on “View Deal”, you will be automatically redirected to the actual bus provider’s page, where you will see additional info, including the number of the coach.

      Best regards,
      Your CheckMyBus-Support

    1. Dear Jeff,

      unfortunately none of the coach operators serving the connection between London and Paris allow dogs on board at the moment.

      Best regards,
      Your CheckMyBus-Support

  39. How come I cannot see a schedule or a fare 90 days in advance? I tried today Gateshead to Manchester with no results whatsoever. Can you help?

    1. Dear David,

      Since the bus providers constantly update their network plans and routes, they are usually published only six to eight weeks in advance.
      Consequently, you might not be able to find a search result 90 days before your desired departure – we would suggest you to check back within a month.

      Best regards,
      Your CheckMyBus – Support

    1. Dear Karen,

      You may find all points of departure and arrival in the UK by clicking on the following link: //www.checkmybus.com/united-kingdom.

      Best regards,

      Your CheckMyBus-Support

    1. Dear Karen,

      Please be advised that CheckMyBus is a search engine machine for intercity busses. On our page you may find all available bus connections at a glance. In addition, you’ll find the most convenient ride by one click. For bus rides from the UK to Turkey, please have a look on our Istanbul page: //www.checkmybus.com/istanbul – here you’ll find all connections to and from Istanbul.

      You’ve found the bus that suits you best? By clicking on “View Deal” you’ll be forwarded to the bus companies’ website for making the reservation at.

      Best regards,

      Your CheckMyBus-Support

  40. Hi,

    I would like to take the bus from Groningen to Hamburg AIRPORT.
    On your website it says: “Bus from Groningen to Hamburg Airport and return”, but the bus ends at Hamburg ZOB.
    Does it also stop at the airport ?
    If not how do i get there ?

    Greetings,
    Theo

    1. Dear Theo,

      Sorry for the misunderstanding, but at the moment every intercity bus from Groningen to Hamburg ends at Hamburg ZOB, near central station. Perhaps you can travel from there by public transport to the airport.

      Best regards,

      Your CheckMyBus-Support

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